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Dealing with Difficult People (HBR Emotional Intelligence Series)
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Dealing with Difficult People (HBR Emotional Intelligence Series)
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Description
At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you get past passive-aggressive comments? And how do you know if you're difficult to work with? Dealing with Difficult People explains the research behind our emotional response to awful colleagues—and how to build the empathy and resilience to make those relationships more productive.
How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Series: HBR Emotional Intelligence Series
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Dealing with Difficult People (HBR Emotional Intelligence Series)
At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you get past passive-aggressive comments? And how do you know if you're difficult to work with? Dealing with Difficult People explains the research behind our emotional response to awful colleagues—and how to build the empathy and...Paperback$2700Elsewhere:$2999Unit price /UnavailableIn StockShips Monday -
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How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to...Box Set$13499Unit price /UnavailableAvailableShips in 4-6 weeks -
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Book Details
INFORMATION
ISBN: 9781633696082
Publisher: Harvard Business Review Press
Format: Paperback / softback
Date Published: 08 May 2018
Country: United States
Imprint: Harvard Business Review Press
Illustration: Illustrations
Audience: Professional and scholarly
DIMENSIONS
Width: 127.0mm
Height: 177.0mm
Weight: 250g
Pages: 160
Collections
About the Author
Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.
Author social media/website info: hbr.org; @HarvardBiz; linkedin.com/company/harvard-business-review; facebook.com/harvardbusinessreview; youtube.com/user/harvardbusinessreview
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