Dealing with Difficult People (HBR Emotional Intelligence Series)
At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you get past passive-aggressive comments? And how do you know if you're difficult to work with? Dealing with Difficult People explains the research behind our emotional response to awful colleagues—and how to build the empathy and...Paperback$2700Elsewhere:$2999Unit price /UnavailableIn StockShips tomorrowHBR's 10 Must Reads on Mental Toughness (with bonus interview "Post-Traumatic Growth and Building Resilience" with Martin Seligman) (HBR's 10 Must Reads)
HBR's 10 Must Reads on Mental Toughness includes a bonus interview, "Post-Traumatic Growth and Building Resilience," with Martin Seligman. Our professional lives are filled with challenges and setbacks, but those who achieve elite performance consistently rally their emotional strength in pursuit of their goals—no matter what obstacles arise. If you read nothing else on mental toughness, read these ten articles...Paperback$6200Unit price /UnavailableAvailableShips in 2-3 weeksTrump: The Art of the Deal
#1 NATIONAL BESTSELLER • President Donald J. Trump lays out his professional and personal worldview in this classic work—a firsthand account of the rise of America’s foremost businessman. “Donald Trump is a deal maker. He is a deal maker the way lions are carnivores and water is wet.”—Chicago Tribune “I like thinking big. I always have. To me it’s very simple:...Paperback$5800Unit price /UnavailableAvailableShips in 2-3 weeks