Series: HBR Emotional Intelligence Series

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you get past passive-aggressive comments? And how do you know if you're difficult to work with? Dealing with Difficult People explains the research behind our emotional response to awful colleagues—and how to build the empathy and...

In order to build trust, gain buy-in, and move up in your organisation, you need to be confident. But self-doubt and anxiety can break your composure—and faking it doesn't feel comfortable. How do you push these insecurities away? This book explains how you can better understand your emotions to become more self-assured at work. You'll learn from the latest research...

Open yourself to new possibilities. Curiosity is a powerful tool for leaders. It can help you cope with complexity, learn from challenging conversations, build trust, and discover new perspectives. This book provides the expert research and advice you need to break free of your assumptions, strengthen your relationships, and see the world differently. This volume includes the work of: Tomas...

Empathy is credited as a factor in both improved relationships and even better product development. But while it's easy to say "just put yourself in someone else's shoes," the reality is that understanding the motivations and emotions of others is an elusive capability. This book helps you understand what empathy is, why it's important, how to surmount the hurdles that...

Push through when procrastination calls. Some days you're on fire at work; other days you're burned out and easily distracted. How can you maintain your drive, make consistent progress, and expend your energy wisely? This book will help you identify what's behind your flagging engagement and productivity—and provide expert research and advice on what to do about it. This volume...

Improve the way you work - and feel - by forming better habits. We all have habits. Some of them we've carefully established; others we may have simply fallen into. Some help us get our work done; others hold us back. This book explores how to change your behaviour to break counterproductive tendencies, combat everyday stressors, and ultimately reach your...

How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to...

Everyone deserves to feel a sense of respect and belonging. And we all want our coworkers to feel safe, heard, and free to be their authentic selves at work. But being an inclusive colleague doesn't always come naturally. This book will teach you how to be more empathetic, accepting, and socially aware, so you can create a more inclusive work...

Changing hearts is an important part of changing minds. With research into how appeals to human emotion can help you make your case and earn authority as a leader, this book presents both comprehensive frameworks for developing influence and small, simple tactics that you can use to convince others every day. How to be human at work. The HBR Emotional...

The benefits of mindfulness include better performance, heightened creativity, deeper self-awareness, and increased charisma—not to mention greater peace of mind. This book gives you practical steps for building a sense of presence into your daily work routine. It also explains the science behind mindfulness and why it works, and provides clear-eyed warnings about the pitfalls of the fad. This volume...

A carefully curated selection of articles about managing your personal power from Harvard Business Review. Highly curated collections of HBR articles provide a variety of perspectives from recognised experts on the topic. The book teaches readers how to wield soft power effectively to influence others. It helps readers understand power dynamics between people and how power plays a role in...

Be mindful, empathetic, and authentic—even on-screen. Managing your team, building relationships and trust, and facilitating effective meetings in a hybrid or fully remote workforce is challenging. Virtual EI explores how to develop, practice, and demonstrate your emotional intelligence and social skills in a virtual or hybrid setting. You'll learn how to make your team feel heard, draw everyone's voice into...

In the face of hardship, you need perseverance and determination. You need grit. But how do you build it? This book explores how you can persist in difficult situations. You'll learn how to convince yourself to do hard things, find support in trying circumstances, and know when you're pushing yourself too hard. This volume includes the work of: Angela Duckworth...

The importance of achieving deep focus goes beyond your own productivity. Deep focus allows you to lead others successfully, harness your emotions, and find greater workplace fulfilment. Yet the forces that challenge sustained focus range from dinging phones to office politics to life's everyday worries. Focus explains how to strengthen your ability to focus, manage your team's attention, and break...

What is the nature of human happiness, and how do we achieve it in the course of our professional lives? And is it even worth pursuing? Happiness (HBR Emotional Intelligence Series) explores answers to these questions by presenting research into how happiness is measured, frameworks for personal behaviours, management techniques that build happiness in the workplace—and warnings that highlight where...

Get your mind unstuck.It can be challenging to be mindful when you're trapped in your own head. Overthinking comes in many forms overanalysis, perfectionism, worry, rumination and each of these can be harmful to your productivity and well-being at work.This book will teach you how to understand what type of overthinking you are experiencing, realise when you're cycling in a...

Harness the power of a growth mindset. Cultivating a positive outlook can help you and your team embrace strengths, see opportunities instead of problems, and even feel more engaged in routine tasks. This book provides insights on how to create an environment where everyone can flourish and grow. You'll learn about the effects of emotional contagion, how gratitude, feedback, and...

Create a space where everyone can contribute and shine. Psychological Safety is a shared belief within a team that it's OK to speak up, ask questions, take risks, and make mistakes without fear of repercussions. And it's a leader's job to create it. This book offers a rich understanding of this concept and the trust and humility that must come...

Listening is a critical skill for leaders and managers alike, but it's not as easy as it sounds. We often get distracted by what we want to say, rather than focusing on what someone else wants us to hear. But by listening well, you can engage employees, promote the discovery of ideas, and clarify your own thinking. In this book,...

Build your ability to discuss tough topics at work. At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organisations. Having Difficult Conversations will help you learn how to communicate productively under stress, offer...

Many leaders consider executive presence a make-or-break factor in high-powered promotions. But what exactly is this elusive quality, and how do you develop it? Leadership Presence (HBR Emotional Intelligence Series) explains how to build the charisma, confidence, and decisiveness that top leaders feel and project out to the world. Whether you're in a hectic meeting or delivering a critical presentation,...

Creating an authentic leadership style that aligns with your personal values and character can have a host of benefits. However, when faced with uncertainty, conflict, and cultural expectations, many struggle to show their vulnerability while still appearing authoritative. Authentic Leadership demonstrates how leaders and aspiring leaders alike can work effectively with their teams while staying true to themselves. You'll learn...

How do some people bounce back with strength from daily setbacks, professional crises, or even intense personal trauma? Resilience (HBR Emotional Intelligence Series) reveals the key traits of those who emerge stronger from challenges, helps you train your brain to withstand the stresses of daily life, and presents an approach to an effective career reboot. This volume includes the work...

What's the worst that can happen? Anxiety is the most prevalent mental disorder worldwide. But rumination, worry, and catastrophising don't have to hold you back at work. By understanding how anxiety works, you can better manage these feelings. This book will help you distinguish stress from anxiety, use self-compassion and mindfulness to combat the symptoms, find the support you need,...

In an ideal world, our work lives would be completely fulfilling, full of meaning, and intrinsically motivating. So what if you're stuck in a job and your heart isn't in it anymore? Or what if your team is feeling disconnected from your company's mission? Purpose, Meaning, and Passion (HBR Emotional Intelligence Series) shows how to use passion as a compass...

How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to...