Jacqueline Carter

Leadership is hard. How can you balance compassion for your people with effectiveness in getting the job done? A global pandemic, economic volatility, natural disasters, civil and political unrest. From New York to Barcelona to Hong Kong, it can feel as if the world as we know it is coming apart. Through it all, our human spirit is being tested....

Improve the way you work - and feel - by forming better habits. We all have habits. Some of them we've carefully established; others we may have simply fallen into. Some help us get our work done; others hold us back. This book explores how to change your behaviour to break counterproductive tendencies, combat everyday stressors, and ultimately reach your...

AI has the potential to transform leadership and the human experience of work, or to lead us into an automated and uninspiring work reality. Which one will it be? Humans have always been good at inventing tools that change the way we live and work, though not always good at adapting to those changes. Consider how the internet has given...

Most leaders think they're effective at motivating their employees, but study after study shows that employees are more disengaged and uninspired than ever. The solution lies not in more management training or fun off-sites but in looking within—into the mind of the leader. Based on their years-long research and practice, Rasmus Hougaard and Jacqueline Carter, of the Potential Project, have...

Listening is a critical skill for leaders and managers alike, but it's not as easy as it sounds. We often get distracted by what we want to say, rather than focusing on what someone else wants us to hear. But by listening well, you can engage employees, promote the discovery of ideas, and clarify your own thinking. In this book,...

What's the worst that can happen? Anxiety is the most prevalent mental disorder worldwide. But rumination, worry, and catastrophising don't have to hold you back at work. By understanding how anxiety works, you can better manage these feelings. This book will help you distinguish stress from anxiety, use self-compassion and mindfulness to combat the symptoms, find the support you need,...