Competition Terms & Conditions

Eligibility: Entry is open to New Zealand residents unless otherwise specified.

Who Can Enter: Employees, contractors, suppliers of Book Hero, and their immediate families are not eligible to enter.

Prize Details: The prize is not redeemable for cash or store credit and is valued at full retail price.

Winner Selection: Winners will be chosen at random unless stated otherwise. Book Hero reserves the right to verify entries and disqualify those that don’t meet the eligibility requirements.

How Winners are Contacted:

• Social Media Competitions: For competitions held on social media, winners will be contacted via the platform where the competition was announced, usually Facebook or Instagram. In most cases, we’ll reach out to the account used to enter; other methods, such as email, may be used if necessary.
• Website Competitions: For competitions entered through our website, winners will be notified via the email associated with their Book Hero account.

Claiming the Prize: If the prize isn’t claimed within 7 days or within the timeframe specified, we’ll conduct a redraw. This process will be repeated until the prize is claimed within the specified period.

Technical Issues: Book Hero is not liable for any technical problems that may affect the entry process or competition administration, including issues with internet connection, phone networks, or other equipment used.

Competition Disruption: If unforeseen circumstances prevent the competition from running as planned—like technical issues, viruses, or unauthorized activity—Book Hero reserves the right to cancel, modify, or suspend the competition, as well as disqualify any individuals involved in tampering.

General Liability: Book Hero cannot be held responsible for errors, omissions, interruptions, or technical failures, nor any injuries or damages that may arise from participating in the competition or downloading materials related to it.

Thank you for entering, and good luck!

Please see below terms and conditions for our currently running competitions. For previous competitions please contact us for any questions.

• The entry period is between 4th December and 5th December 2025.
• Only one entry per customer is allowed.
• You may not enter more times than indicated by using multiple email addresses, identities, or devices in an attempt to circumvent the rules. Book Hero reserves the right to validate all entrants and disqualify entrants at its sole discretion.
• Only one winner will be selected and there is only one prize to be won (a year of free books). A year of free books means the winner will receive one book of their choice, every month for an entire year. Each book that's selected by the winner must be currently available for sale on Book Hero and the RRP of each individual book must not exceed NZD$50.00.
• The prize is non transferable. Substitution of the prize or transfer/assignment of the prize to others or request for the cash equivalent of the prize by the winner is not permitted.
• The competition is open to New Zealand residents only. Employees, contractors, suppliers and their immediate family members are not eligible to enter.
• The successful winner will be drawn at random.
• The odds of winning depend on the number of eligible entries received.
• Winners will be notified by email within 7 business days of their order being fulfilled.
• Winners may also be announced on the Book Hero blog and/or social media channels.
• By accepting a prize, winners consent to their first name and city being used in promotional materials.
• To request a copy of the winner please contact Book Hero.

Competition Period:

• The competition runs from 6pm on 3 December 2025 to 4pm on 4 December 2025 inclusive.

Who Can Enter:

• Employees, contractors, suppliers of Book Hero, and their immediate families are not eligible to enter.

Eligibility:

• Orders must be placed and fulfilled within the competition period, and is restricted to in-stock products only.
• Pick Up orders are eligible provided they are placed and fulfilled within the competition period.

How to Enter:

• Every in-stock order placed with Book Hero during the competition period automatically counts as one entry.
• Each eligible order gives the customer one chance to win — so the more eligible orders you place, the more chances you have to find a Golden Bookmark.
• No purchase codes or additional entry steps are required.
  

Prize:

• A total of one (1) Golden Bookmarks will be hidden in one eligible customer order.
• The winner will receive a Book Hero Prize Pack, which includes: A $250 Book Hero Gift Voucher, An Exclusive Book Hero T-Shirt and Tote Bag, and a selection of 5 new release books selected by Book Hero)

Winner Selection:

• The winner will be determined by random allocation
• The odds of winning depend on the total number of eligible orders placed during the competition period.

Prize Conditions:

• Prizes are non-transferable and cannot be exchanged for cash or substituted.
• The Gift Voucher is valid for 24 months from the date of issue.
• Book Hero reserves the right to substitute any item in the prize pack with another of equal or greater value if necessary.

Winner Notification:

• Winners will be notified by email within 7 business days of their order being fulfilled.
• Winners may also be announced on the Book Hero blog and/or social media channels.
• By accepting a prize, winners consent to their first name and city being used in promotional materials.

Verification:

• Book Hero reserves the right to validate all entries and disqualify any entrant who tampers with the entry process or acts in violation of these Terms & Conditions.

General:

• Book Hero’s decision is final, and no correspondence will be entered into.
  Book Hero is not responsible for any technical issues, postal delays, or errors outside of its control.
• By participating, entrants agree to be bound by these Terms & Conditions.

Contact:

• For any questions or to request details of the winners, please contact Book Hero.