Marketing & Sales

LEARN FROM THE MASTER OF SALES AND PERSUASION Jordan Belfort – immortalised by Leonardo DiCaprio in the hit movie The Wolf of Wall Street – reveals the step-by-step sales and persuasion system proven to turn anyone into a sales-closing, money-earning rock star. For the first time ever, Jordan Belfort opens his playbook and gives readers access to his exclusive step-by-step...

The secret to sales success - don't just build relationships with customers. Challenge them. What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships—and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. The Challenger Sale by Matthew Dixon, Brent Adamson, and their colleagues at CEB...

Growth is good. But how do you achieve growth for your business in the digital age? The answers are right here, thanks to Alex Schultz, the chief marketing officer of META. "Alex is one of a small handful of people that I can say without his work, our community would not have connected more than 2 billion people around the...

A step-by-step guide to building a million-dollar company and having fun along the way, from a man who's done it already. Seven times over. An instant New York Times bestseller. 'A lively read that provides a practical step-by-step guide to founding a business.' The Financial Times It's time to leapfrog the only hurdle between you and a million-dollar company. More...

"It's Not How Good You Are, It's How Good You Want to Be" is a handbook of how to succeed in the world - a pocket "bible" for the talented and timid to help make the unthinkable and the impossible possible. Advertising guru Paul Arden offers up his wisdom on issues as diverse as problem solving, responding to a brief,...

Since the original publication of Building a StoryBrand, over one million business leaders have discovered Donald Miller’s powerful StoryBrand Framework and they are making millions. Now, the classic resource for connecting with customers has been fully revised and updated, making it even more powerful to prepare you for today’s challenges. If you use the wrong words to talk about your...

Pump up your business with the latest, greatest marketing techniques This updated edition of Marketing For Dummies will walk you through the latest marketing technologies and methods, including customer experience, retargeting, digital engagement across all channels and devices, organic and paid SEO, Google ads, social media campaigns and posts, influencer and content marketing, and so much more. You’ll discover what...

Two successful entrepreneurs offer a comprehensive overview of the various ways startups can achieve strong, sustainable growth, and a guide to choosing the ones that will make the difference. Why do so many startups fail? According to entrepreneurs Gabriel Weinberg and Justin Mares, most failed startups make the fatal mistake of putting all their effort into perfecting their product at...

Four-time New York Times bestselling author Gary Vaynerchuk offers new lessons and inspiration drawn from the experiences of dozens of influencers and entrepreneurs who rejected the predictable corporate path in favour of pursuing their dreams by building thriving businesses and extraordinary personal brands. In his 2009 international bestseller Crush It, Gary insisted that a vibrant personal brand was crucial to...

In Perennial Seller, Ryan Holiday explores the principles behind the creation of timeless works in various creative industries. This insightful book delves into the world of products that have stood the test of time, enduring in popularity and relevance while countless others have faded into obscurity. Drawing on examples from literature, music, business, and other fields, Holiday presents a compelling...

The 22 Immutable Laws of Branding by Al Ries and Laura Ries delivers essential insights into the art of building an iconic brand in today's hyper-competitive marketplace. This definitive guide distils complex branding theories into twenty-two straightforward and compelling principles that are easy to grasp and apply. As you delve into this book, you will uncover practical strategies designed to...

We Are All Weird by Seth Godin is an insightful exploration into the new era of consumerism, where embracing individualism is not just a choice, but a necessity. Godin, a prolific author and marketing guru, delves into the cultural shift that challenges the traditional models of mass production and homogenization. Through engaging anecdotes and sharp analysis, he reveals how the...

Learn the surprising power of delivering beyond your customers' expectations. The New York Times Bestseller As seen on the hit TV show The Bear Essential lessons in hospitality for every business, from the former co-owner of the legendary restaurant Eleven Madison Park. Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling New York City...

How to Sell Anything Online by Anaita Sarkar is the ultimate guide for entrepreneurs seeking to navigate the dynamic and ever-evolving world of online sales. In a digital landscape where competition is stiff and attention is fleeting, this invaluable resource provides the insights and strategies necessary to not only survive but thrive in the online marketplace. From budding entrepreneurs launching...

Sell It Like Serhant by Ryan Serhant provides an enthralling and inspiring glimpse into the world of sales through the eyes of a master. Ryan Serhant, once a shy and jobless hand model, transformed his life when he ventured into the real estate business during the economic downturn of September 2008. Fast forward nine years, and he has become one...

More than half-a-million business leaders have discovered the power of the StoryBrand Framework, created by New York Times best-selling author and marketing expert Donald Miller. And they are making millions. If you use the wrong words to talk about your product, nobody will buy it. Marketers and business owners struggle to effectively connect with their customers, costing them and their...

You can get 2x, 10x, or 100x more leads than you currently are without changing anything about what you sell... This book contains the playbooks that took me from sleeping on my gym floor to owning a portfolio of companies that generate $200,000,000 per year in under a decade. Wanna know the biggest difference between those two time periods? How...

In The Lean Startup, Eric Ries presents a revolutionary method for developing businesses and products that is changing the way companies operate. This innovative approach, rooted in principles of lean manufacturing, teaches entrepreneurs the art of building a sustainable business by focusing on rapid scientific experimentation and validated learning. It explores the importance of iterating products based on real customer...

Marketing Made Simple by Donald Miller and J.J. Peterson is a definitive guide tailored for marketing professionals and small business owners eager to accelerate their business growth. This invaluable resource provides you with a structured approach to crafting and executing a compelling sales funnel designed to increase traffic and drive sales. This insightful book recognises that many businesses are losing...

Establish a successful online business and grow your customer base Starting an Online Business All-in-One For Dummies is the compass you need to navigate the exciting world of e-commerce. You'll discover the latest web trends, learn the basics of designing a website, and get tips for creating a compelling online presence. Plus, the guidance inside helps you stretch your marketing...

Selected by Emma Watson for her Ultimate Book List Fashion is political. From the red carpets of the Met Gala to online fast fashion, clothes tell a story of inequality, racism, and climate crisis. In The Anti-Capitalist Book of Fashion, Tansy E. Hoskins unpicks the threads of capitalist industry to reveal the truth about our clothes. Fashion brands entice us...

Share your brand message and connect with your customers. There's no way around it—social media is everywhere, and the savviest businesses are making the most of it. With the help of Social Media Marketing All-in-One For Dummies, you, too, can join the digital era and take your social media accounts to the next level. Accessible and comprehensive, this guide teaches...

Stay ahead in the marketing game by harnessing the power of artificial intelligence. Marketing with AI For Dummies is your introduction to the revolution that’s occurring in the marketing industry, thanks to artificial intelligence tools that can create text, images, audio, video, websites, and beyond. This book captures the insight of leading marketing executive Shiv Singh on how AI will...

The latest book from Dr. Direct! will show you how to master online advertising and enhance your social media strategies. This is the perfect companion to the author's bestselling book Cashvertising. Are you frustrated by lousy response to your online ads and posts? Are people not reading, clicking, or buying? Stop the guesswork! Millions of pounds have already been invested...

Here, in a short, compact and concise format, are the basics of how to persuade more people more effectively, more ethically, and more often. Zig Ziglar draws from his fundamental selling experiences and demonstrates that while the fundamentals of selling may remain constant, salespeople must continue learning, living, and looking. He emphasises learning from the past without living there, living...

New York Times bestselling author and social media expert Gary Vaynerchuk shares hard-won advice on how to connect with customers and beat the competition. A mash-up of the best elements of Crush It! and The Thank You Economy with a fresh spin, Jab, Jab, Jab, Right Hook is a blueprint to social media marketing strategies that really work. When managers...

Learn how to generate more traffic, leads, and sales into your online business by applying the founding principles of direct marketing, from the $100M entrepreneur and author of DotCom Secrets and Expert Secrets. Avoid the trap of focusing on a singular means of traffic (e.g., Facebook or Google ads), which, by the time you master it, becomes obsolete. Russell Brunson,...

Crossing the Chasm by Geoffrey A. Moore is an essential guide for navigating the complex landscape of high-tech marketing. The book presents a revolutionary framework for moving products from early adopters to a larger market segment known as the early majority. Its central premise revolves around the idea that there is a 'chasm' between these two groups and that innovative...

Bigger Results with Less Marketing You keep being told to do more marketing—more complex, more aggressive, and more expensive marketing. Chasing the latest bright, shiny object is exhausting. Increased efforts keep leading to disappointment. The overwhelm for entrepreneurs, marketers, and business leaders is real. There's a better way. The lean movement has transformed manufacturing and is now revolutionising marketing. Small,...

One Minute Manager Salesperson by Spencer Johnson and Larry Wilson is an insightful and engaging guide that has revolutionised the art of sales. Building on the principles of the acclaimed One Minute Manager series, this book offers a blueprint for transforming everyday sales interactions into opportunities for success. Whether you are a seasoned professional or a novice in the field,...

In Alchemy by Rory Sutherland, delve into the enigmatic world of advertising and behavioural science where logic gives way to unexpected brilliance. This highly-anticipated debut book by the advertising maestro and TED Talk sensation explores the profound and often humorous ways in which irrationality drives human behaviour and innovative solutions. "A breakthrough book. Wonderfully applicable to everything in life, and...

The Art of Persuasion teaches you how to get what you want when you want it. You would love to have that ability, right? After studying some of the most successful men and women in modern history, author Bob Burg noticed how many common characteristics these people have—and shares them all with you. One trait that stands above all the...

The Practice by Seth Godin is a groundbreaking exploration of what it truly means to pursue creative endeavours with intention and perseverance. This insightful work is not just for traditional artists; it's a guiding light for entrepreneurs, visionaries, and anyone who feels stuck in their creative journey. In Seth Godin's hands, the concept of 'the practice' becomes a powerful framework...

Your Entire Marketing Strategy on One PageTo build a successful business, you need to stop doing random acts of marketing and start following a reliable plan for rapid business growth. Traditionally, creating a marketing plan has been a difficult and time-consuming process, which is why it often doesn’t get done.In The 1-Page Marketing Plan, serial entrepreneur and rebellious marketer Allan Dib...

From the New York Times best-selling author of The Millionaire Next Door, is the classic guide on how to market to the rich. Praise for Marketing to the Affluent: "Dr Stanley's prospecting techniques saved me thousands of hours of tedious work normally given to cold calls and mailer leads. His methods gave me the surgical steel to cut into the...

Become an Instagram aficionado and grow your business online Instagram For Business For Dummies shows you how you can tap into the social media platform with over 1 billion active users and the highest brand engagement of any social app out there. Businesses of all sizes have discovered how successful they can be when they take advantage of Instagram's powerful...

During economic contractions, it becomes much more difficult to sell your products, maintain your customer base, and gain market share. Mistakes become more costly, and failure becomes a real possibility for all those who are not able to make the transition. But imagine being able to sell your products when others cannot, being able to take market share from both...

Develop stronger, more profitable relationships with your buyers in the digital era Right now, how we buy and sell is evolving dramatically. People have fundamentally changed the way they do business. To put it simply: buyers no longer interact with sellers in the same way. To ensure a profitable future, sales leaders and teams need to embrace this transformation. In...

This pocket-size version of Universal Principles of Branding presents 100 concepts, theories, and guidelines that are critical for understanding brands and branding in a handy, condensed take-along format. Winner of the 2023 American Graphic Design Award for Book Design from Graphic Design USA Richly illustrated and easy to navigate, this comprehensive reference pairs clear one-page explanations of each principle with...

Sales leadership essentials for an era of rapidly advancing digital technology. Effective sales management and running an effective sales organisation is the key to revenue generation, customer satisfaction, and business results. Whether you are a sales manager or a sales executive, your role is complex, and it is increasingly challenging to balance today's demands with leading the digital sales transformation...

In the first book on philanthropy written from a donor’s perspective, businesswoman and philanthropist Lisa Greer lifts the lid on our charitable sector with an authentic account that describes exactly how outdated the sector has become and why it’s at risk of collapse. Weaving in her story of instant wealth and philanthropy, Lisa showcases the latest research, as well as...

Introducing the Collins Modern Classics, a series featuring some of the most significant books of recent times, books that shed light on the human experience – classics which will endure for generations to come. When No Logo was first published, it became an instant bestseller and international phenomenon. Its riveting exposé of the branded and corporate world in which we...

The essential guidebook on how to make your marketing and advertising more profitable—faster. You already have a great product or service—how do you build a narrative around it that speaks to your customers’ attitudes, interests, and needs? Drawing on established techniques and proven methods, Scientific Advertising by Claude Hopkins eliminates the guesswork from advertising so that you can actually get...

USA Today Bestseller In his sixth business book, bestselling author, entrepreneur, and investor Gary Vaynerchuk explores the twelve essential emotional skills that are integral to his life—and business—success and provides today’s (and tomorrow’s) leaders with critical tools to acquire and develop these traits. For decades, leaders have relied on “hard” skills to make smart decisions, while dismissing the importance of...

Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable “wow” events for the world’s most demanding clients. If you’re searching for ways to ensure your customers walk away from your company with a smile on their face and a plan to return, you found it. Any business...

New York Times and USA Today Bestseller “One thing I've learned being around Gary for the last decade is that when he sees new consumer trends or new best practices in marketing, people should listen and act on them.” — Michael Rubin, CEO of Fanatics In his seventh business book, bestselling author, entrepreneur, and investor Gary Vaynerchuk offers fresh, in-depth...

The fascinating world of youth-driven movements and their profound impact on society come alive in The Pirate's Dilemma by Matt Mason. This insightful book takes readers on a whirlwind journey through the evolution of youth culture, exploring pivotal trends that started with the punk revolution and expanded through hip-hop, rave, graffiti, and gaming. As these subcultures intersected with the digital...

Positioning: The Battle for Your Mind by Jack Trout and Al Ries is a seminal work in the world of marketing, introducing a groundbreaking concept that redefined the way businesses communicate with their target audiences. In an era overwhelmed by information and constant advertising messages, this book provides a strategic approach to cutting through the noise by effectively positioning a...

Scientific Advertising by Claude Hopkins is a seminal text that delves deep into the principles of effective advertising, making it an invaluable resource for anyone in the business world. It begins with a powerful statement: "The time has come when advertising has in some hands reached the status of a science. It is based on fixed principles and is reasonably...

The 1-Page Marketing Plan by Allan Dib offers a transformative approach to creating a marketing strategy that is both effective and manageable. Instead of overwhelming business owners with complex, drawn-out planning processes, this book provides a simple, one-page template divided into nine key squares, each addressing a different aspect of marketing. Whether you are launching a startup or managing an...

Growth Hacker Marketing by Ryan Holiday is a game-changer for anyone looking to make their mark in today's fast-paced digital landscape. This insightful book delves into the revolutionary concept of growth hacking, a strategy that prioritises innovative techniques over traditional marketing norms to achieve explosive, viral growth. It opens the door to a world where you can create something monumental...

New York Times and USA Today Bestseller “One thing I've learned being around Gary for the last decade is that when he sees new consumer trends or new best practices in marketing, people should listen and act on them.” — Michael Rubin, CEO of Fanatics In his seventh business book, bestselling author, entrepreneur, and investor Gary Vaynerchuk offers fresh, in-depth...

In 2016, fake news became real news - as its consequences became crushingly obvious in a year of political upsets and global turmoil. But it's not new - you've seen it all before. A malicious online rumour costs a company millions. A political sideshow derails the national news cycle and destroys a candidate. Some product or celebrity zooms from total...

Guinness World Record: Fastest Selling Non-Fiction Book in History OVER 4,000,000 COPIES SOLD IN THE $100M SERIES!! This book will show you the art of getting more customers to spend more money faster. If you have a business, this book will help you make more from it. If you don't have a business, this will help you start one. If...

A hands-on field guide to consistently creating page-turning content that your audience loves. (And that delivers real results.) In the newly revised and updated edition of Everybody Writes, marketer and author Ann Handley improves on her Wall Street Journal bestselling book that’s helped hundreds of thousands become better, more confident writers. In this brand-new edition, she delivers all the practical,...

Are You Ready to Scale Sales? How Fast? These two questions are mission critical to the success of any startup, product launch, or market expansion. Yet, too often we rely on gut feel—or let irrelevant signals like a recent fundraise or comparisons to past unicorns—drive our decisions. The Science of Scaling offers a rigorous framework for founders, executives, and investors...

Here is the bestselling guide that created a new game plan for marketing in high-tech industries. Crossing the Chasm has become the bible for bringing cutting-edge products to progressively larger markets. This edition provides new insights into the realities of high-tech marketing, with special emphasis on the Internet. It's essential reading for anyone with a stake in the world's most...

The companion workbook for the million-copy international bestseller. From the New York Times bestselling author, former co-owner of the #1 restaurant in the world, and co-producer of the Emmy Award-winning series The Bear comes the much-awaited interactive guide, with full colour illustrations, to putting the principles of Unreasonable Hospitality into action in your organisation. A beautiful companion journal that elevates...

A groundbreaking exploration of purchasing behaviour and its essential role in smarter marketing practices to benefit your organisation If you understand why people buy, you are already one step ahead in reaching out to them effectively with your products and services. Decoded: The Science Behind Why We Buy offers a groundbreaking exploration into the science of purchasing. The book specifically...

The lifeblood of your business is a constant flow of new accounts. . .no matter how much repeat business you get from loyal customers.Packed with tested strategies and anecdotes, New Sales. Simplified. offers a proven formula for prospecting, developing, and closing deals.With refreshing honesty and some much-needed humor, sales expert Mike Weinberg examines the critical mistakes made by most salespeople...

For many marketing professionals, "science" is a four-letter word. They see brand-building as an unteachable art guided by their intuition and experience. But at its core, marketing aims to seed ideas into people's minds, make them feel a certain way and, ultimately, get them to act. In Brand Seduction, Daryl Weber reveals the latest psychological and neuroscientific discoveries about how...

Raving Fans! by Kenneth Blanchard and Sheldon Bowles is an engaging and insightful guide that highlights the essential principles of superior customer service. Written in a compelling parable style, the book narrates the journey of a freshly appointed Area Manager who is eager to transform his customer service approach on his very first day. Through a series of enlightening and...

In the complex landscapes of multiple global crises, the book unfolds as a panoramic journey through the intricate pathways of women and power, weaving a tapestry that transcends crises and ushers in a transformative vision of a just world. Against the backdrop of a patriarchal history steeped in autocratic power practices, the author urges us to recognize, understand, and redefine...

In the complex landscapes of multiple global crises, Women, Power and the Economy unfolds as a panoramic journey through the intricate pathways of women and power, weaving a tapestry that transcends crises and ushers in a transformative vision of a just world. Against the backdrop of a patriarchal history steeped in autocratic power practices, the author urges us to recognise,...

Capture ROI from the shift towards wellness-focused ultra-luxury travel. Ultra-Luxury Travel is a strategic blueprint for executives, investors, and senior decision-makers who want to align with a new era of high-value hospitality. Author Benjamin Bryant draws on decades of experience with 65 islands worldwide and partnerships with brands such as Visit Maldives, Six Senses, and The Ritz-Carlton to reveal how...

Develop a sustainability communication strategy that applies clear principles, builds credibility, and delivers messages that move both business and sustainability goals forward. Sustainability Storytelling is a practical guide for mid to senior-career communication, marketing, and sustainability professionals who want to develop compelling, credible, compliant, and impactful sustainability narratives. As organisations face rising regulatory pressure, shifting consumer expectations, and increasing scrutiny...

Deliver strategic change communication that strengthens leadership credibility, protects organisational stability and delivers informed results. Successful Change Communication equips senior communication and HR leaders with proven tools for navigating high-impact transformation. As organisations face restructures, leadership transitions, rebrands, ownership changes and AI-driven disruption, this book provides a clear governance-led model for designing communication that reduces risk, protects trust and aligns...

Completely revised and updated to match current needs, especially after COVID, Strategic Marketing Management in Asia was written with the special purpose of creating a unique marketing management offering that would be contextually relevant, adding value for Asian students interested in understanding the basics of marketing. Asia comprises more than 60 percent of the global population, living in 51 sovereign...

Unlock the secrets to building standout brands in the rapidly evolving global travel industry. This comprehensive playbook delivers proven strategies for brand differentiation. Strategic Branding in Tourism is an essential guide for mid to senior level industry professionals seeking to build distinctive brands and capture a greater share of the rapidly evolving global travel market. This book offers a unique...

The ideal textbook for understanding how social media shapes consumer behaviour and marketing strategy. Social Media Marketing by Zizheng Yu and Hyunsun Yoon provides undergraduate students with a comprehensive introduction to the theory and practice of social media in contemporary marketing. Ideal for modules in digital and social media marketing, it equips learners with the analytical, strategic, and creative skills...

All businesses have customers, but how many of them deliver unforgettably good customer service? Customer experience expert and author John R. DiJulius reveals the hidden systems of the few exceptional companies that do: what actions they take behind the scenes to consistently surpass customer expectations. These organisations reap the benefits of greater customer loyalty, exponentially expanded referral networks, lower employee...

Welcome to a transformative exploration of cutting-edge strategies and innovative methodologies in Sales and Marketing - Advanced Techniques. In a dynamic business landscape, staying ahead requires not just expertise but a keen understanding of the evolving trends shaping the industry. This manual is your key to unlocking the intricate world of advanced sales and marketing, offering a comprehensive guide that...

If you ask the right questions, then you’ll get the sale every time. As a salesperson, your product knowledge is extensive but that's not enough. If you fail to ask the right questions—the ones that uncover a customer's real needs—you will never close the deal. Top sales effectiveness expert and author Paul Cherry reveals advanced questioning techniques that will help...

Pedagogies of Value explores how China is reshaping global hierarchies of worth. Through ethnographic research among marketers, consultants, and brokers who promote foreign goods in Shanghai, Beijing, and beyond, this book investigates how value is taught, contested, and transformed in everyday encounters. From luxury brands and consumer ethnography to real estate, wine, and organic food, the book reveals how foreign...

Learn how to clean, organise and understand your data so your marketing and sales work smarter, not harder. Optimizing Sales and Marketing Data is a clear, friendly guide for early-career professionals who want to build confidence with data and learn the essentials of fixing common data problems. If you're just starting out in sales or marketing and need simple steps...

Develop a marketing strategy that applies neuroscience principles to improve engagement, optimise campaigns and elevate your professional impact. Neuromarketing is a practical guide for mid-career marketers who want to strengthen credibility and develop campaigns grounded in how people actually think, feel and decide. As competition intensifies and consumer behaviour becomes harder to predict, this book shows how to implement evidence-based...

This concise introduction to marketing essentials provides a grounding in the key concepts of the subject and the contexts in which they operate. Considering how the organisation must deal clearly with the contrasting value needs of both consumer and customer, the text views marketing through three topical lenses: technology, responsibility and employability. This provides a unique contemporary approach for today's...

A five-step strategy for turning a commodity into a necessity. When products and services become interchangeable, price becomes the ultimate determinant for consumers. Indispensable shows businesses how to break out of that cycle by using The Five Drivers—a strategy that takes companies to the next level of performance. Renowned business consultant Joe Calloway looks at how real companies have made...

The ebook edition of this title is Open Access and freely available to read online. Festschrift of Edward L. Fink, Ph.D. honours the life of Dr. Edward L. Fink, Professor Emeritus and former Laura H. Carnell Professor of Media and Communication at Temple University, and Professor Emeritus from the University of Maryland. Dr. Fink spent more than fifty years as...

This is a key textbook for understanding fashion marketing in a global, digital and sustainable era. Fashion Marketing by Jo Wiltshire and Catrin Cousins offers undergraduate and postgraduate students a comprehensive introduction to the principles, practices and contemporary challenges of marketing within the fashion industry. Taking a holistic view of the fashion landscape, this textbook explores the full spectrum of...