Will Guidara

Learn the surprising power of delivering beyond your customers' expectations. The New York Times Bestseller As seen on the hit TV show The Bear Essential lessons in hospitality for every business, from the former co-owner of the legendary restaurant Eleven Madison Park. Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling New York City...

Eleven Madison Park is one of New York City's most popular fine-dining establishments and one of only a handful to receive four stars from the New York Times. Under the leadership of Executive Chef Daniel Humm and General Manager Will Guidara since 2006, the restaurant has soared to new heights and has become one of the premier dining destinations in...

The companion workbook for the million-copy international bestseller. From the New York Times bestselling author, former co-owner of the #1 restaurant in the world, and co-producer of the Emmy Award-winning series The Bear comes the much-awaited interactive guide, with full colour illustrations, to putting the principles of Unreasonable Hospitality into action in your organisation. A beautiful companion journal that elevates...

The must-read, bestselling book on service and leadership from the former co-owner of legendary restaurant Eleven Madison Park. The New York Times Bestseller As seen on the hit TV show The Bear The must-read, bestselling book on service and leadership from the former co-owner of legendary restaurant Eleven Madison Park. Any organization would benefit from his thinking – Simon Sinek,...

National Bestseller Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park. Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did...