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How to Deal with Difficult People
Smart Tactics for Overcoming the Problem People in Your Life
Brief Description
Don't let problem people get to you! Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response may be to shrink or sulk,...
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Description
Don't let problem people get to you!
Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response may be to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
This book will help you to:
- Understand what makes difficult people tick and how best to handle them.
- Learn ways to confidently stand up to others and resist the urge to attack back.
- Develop strategies to calmly navigate emotionally-charged situations.
- Deal with all kinds of difficult people — hostile, manipulative, and the impossible.
- Know when to choose your battles, and when to walk away.
Why let someone else's bad attitude ruin your day? This second edition of How to Deal with Difficult People arms you with all the tools and tactics you need to handle all kinds of people — to make your life less stressful and a great deal easier.
Book Details
INFORMATION
ISBN: 9781907312809
Publisher: John Wiley and Sons Ltd
Format: Paperback / softback
Date Published: 24 April 2025
Country: United Kingdom
Imprint: Capstone Publishing Ltd
Edition: 2nd edition
Audience: General / adult
DIMENSIONS
Spine width: 20.0mm
Width: 140.0mm
Height: 213.0mm
Weight: 249g
Pages: 240
About the Author
Gill Hasson is a bestselling author and careers coach with over 25 years’ experience in the areas of personal and career development. She’s a freelance tutor and teacher in mental health issues and delivers training for adult education organisations, voluntary and business organisations, and the public sector.
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