Improving Business Processes
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Improving Business Processes
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See moreIn challenging times, companies must serve their customers faster and more efficiently. This book helps you learn key steps for carrying out a business process improvement initiative, including how to: plan a business process improvement initiative; analyze and redesign a current process that needs improvement; and, more.
In challenging times, companies must serve their customers faster and more efficiently. This makes improving your business processes more critical than ever.
In Improving Business Processes, you'll learn key steps for carrying out a business process improvement initiative, including how to:
- Plan a business process improvement initiative
- Analyse and redesign a current process that needs improvement
- Obtain the resources needed to change a process
- Develop a systematic approach for creating and implementing change
Series: Pocket Mentor
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INFORMATION
ISBN: 9781422129739
Publisher: Harvard Business Review Press
Format: Paperback / softback
Date Published: 01 August 2010
Country: United States
Imprint: Harvard Business Review Press
Illustration: Illustrations
Audience: General / adult
DIMENSIONS
Width: 127.0mm
Height: 177.0mm
Weight: 113g
Pages: 112
About the Author
About Pocket Mentors
The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.
Meet Your Mentor
Mark McDonald, PhD, is a leading researcher and practitioner of business process design and business architecture. He is currently Head of Research for Gartner Executive Programs.
Also by Harvard Business Review
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