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Difficult Conversations (HBR 20-Minute Manager Series)

By Harvard Business Review
Series: 20-Minute Manager
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Book Hero Magic crafted this summary to help describe this book. While it's new and still learning, it may not be perfect - your feedback is welcome! Summary
Difficult Conversations (HBR 20-Minute Manager Series) by Harvard Business Review provides practical guidance for handling challenging discussions at work. It offers strategies to manage emotions, balance listening and talking, and achieve productive outcomes, making those tough conversations a bit easier to navigate. Ideal for anyone looking to improve their communication skills, the book focuses on creating constructive dialogue in professional settings.
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Format: Paperback / softback
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Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

You might enjoy this book if you're looking to enhance your communication skills in the workplace, especially when it comes to navigating challenging discussions with colleagues, teams, or clients. It offers practical tools and insights to help you approach difficult conversations with confidence and clarity, making it an invaluable resource for anyone aiming to improve their leadership and management abilities.

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Difficult Conversations (HBR 20-Minute Manager Series)

Difficult Conversations takes you through the basics of: Crafting a clear message Identifying the other person's goals Developing and maintaining a positive mind-set Conducting a productive conversation

Book Hero Magic formatted this description to make it easier to read. While it's new and still learning, it may not be perfect - your feedback is welcome! Description

Whether you've been putting off giving an employee negative feedback or wondering how to react when a co-worker erupts in frustration during a meeting, difficult conversations in the workplace are, well, difficult. While there's no one "right" way to have a difficult conversation, there are guiding principles you can follow and strategies you can employ to facilitate a discussion in which both parties are able to air concerns constructively.

Difficult Conversations takes you through the basics of:

  • Crafting a clear message
  • Identifying the other person's goals
  • Developing and maintaining a positive mind-set
  • Conducting a productive conversation

Series: 20-Minute Manager

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Book Details

INFORMATION

ISBN: 9781633690783

Publisher: Harvard Business Review Press

Format: Paperback / softback

Date Published: 16 February 2016

Country: United States

Imprint: Harvard Business Review Press

Illustration: Illustrations

Audience: Professional and scholarly

DIMENSIONS

Spine width: 10.0mm

Width: 127.0mm

Height: 177.0mm

Weight: 99g

Pages: 128

Collections

Business & Entrepreneurship Harvard Business Review Non-Fiction Series: 20-Minute Manager

About the Author

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.

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