Harvard Business Review on Increasing Customer Loyalty

Name: Harvard Business Review on Increasing Customer Loyalty
Brand: Hachette Aotearoa New Zealand
SKU: 9781422162521
Price: 47.99 NZD
Availability: InStock

By Harvard Business Review

Series: Harvard Business Review

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Summary

Harvard Business Review on Increasing Customer Loyalty provides insights and strategies from various experts on how businesses can build and maintain strong customer loyalty. The book explores techniques for understanding customer needs, enhancing the customer experience, and establishing trust. It's a valuable resource for businesses looking to create lasting relationships with their customers.
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Format: Paperback / softback

$47⁹⁹

AVAILABLE WITH SUPPLIER Ships from our Auckland warehouse within 4-6 weeks

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Harvard Business Review on Increasing Customer Loyalty

$47⁹⁹

Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

You might enjoy this book if you're interested in mastering strategies to enhance customer loyalty and drive meaningful engagement with consumers. It features insights and case studies that explore how successful businesses have built long-lasting customer relationships. Perfect for entrepreneurs and business leaders looking to boost customer retention and satisfaction.

How do you keep your customers coming back - and get them to bring others? This collection of HBR articles helps you: turn angry customers into loyal advocates; get more people to recommend you; boost customer satisfaction by satisfying your employees; and, focus on profitable customers - whether they're loyal or not.

Description

How do you keep your customers coming back—and get them to bring others? If you need the best practices and ideas for making your customers loyal and profitable, Harvard Business Review on Increasing Customer Loyalty is for you.

This collection of HBR articles will help you turn angry customers into loyal advocates, get more people to recommend you, boost customer satisfaction by satisfying your employees, invest in the right CRM technology for your business, mine customer data for more effective marketing, and increase your customers' lifetime value.

Series: Harvard Business Review

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Harvard Business Review on Increasing Customer Loyalty

By Harvard Business Review

Paperback

$47⁹⁹

Available
Ships in 4-6 weeks

Book Details

INFORMATION

ISBN: 9781422162521

Publisher: Harvard Business Review Press

Format: Paperback / softback

Date Published: 12 April 2011

Country: United States

Imprint: Harvard Business Review Press

Illustration: Illustrations

Audience: General / adult

DIMENSIONS

Width: 139.0mm

Height: 209.0mm

Weight: 212g

Pages: 240

Collections

Business & Entrepreneurship Business Leadership & Management Harvard Business Review Non-Fiction Series: Harvard Business Review

About the Author

If you need the best practices and ideas for the business challenges you face--but don't have time to find them--Harvard Business Review paperbacks are for you. Each book is a collection of HBR's inspiring and useful perspectives on a specific topic, all in one place.