Business Innovation & Creativity

Despite enormous investments of time and money, are we making a dent on the social and environmental challenges of our time? What if we could exponentially increase our impact? Around the world, a new generation is looking beyond greater profits, seeking meaningful purpose. But, unlike business, few social interventions have achieved significant impact at scale. Inspired by the modern innovation...

An engaging, solutions-oriented look at how cities and nations can better navigate issues of innovation and inequality. From San Francisco to Shanghai, many of the world's most innovative places are highly unequal, with the benefits going to a small few. Rather than simply asking how we can create more high-tech cities and nations, Innovation for the Masses focuses on places...

An incisive and comprehensive new playbook for symbiotic partnerships In Innovation Alchemy: Building Strong Industry Engagement Partnerships for Impact and Economic Growth, leader of Global Partnerships and Alliances at MIT's Computer Science and Artificial Intelligence Lab, Lori Glover, delivers a compelling exploration of how to create mutually beneficial partnerships and collaborations in and between industry, academia, and beyond. You'll learn...

Negotiation is one of the most challenging and intimidating elements of working life. But it doesn't have to be. Discover the essential skills and strategies you need with How to Negotiate. Whether you're discussing the terms of a new job or trying to secure a lucrative client, it's impossible to avoid negotiation at work. But many people don't have the...

The best business decisions and strategies are always data-driven. Improve your understanding of data and your digital literacy with How to Interpret Data. Data is a cornerstone of our decision-making, but the ability to effectively interpret data is challenging to master. This book demystifies the process of data interpretation, providing you with the tools and knowledge you need to develop...

So many people hate and fear uncertainty. It causes much stress and anxiety, and we often prefer certain bad news to doubt. We turn to technology for certainty, only to find we become dependent, addicted—and more anxious than ever. But artists live with uncertainty: unsure how their work will develop, whether it will succeed or, if it does, why. Yet...

Digital detoxes don't work. Our wellbeing relies on finding a balance. Improve your focus and create healthy habits that will enrich your life with Digital Wellbeing. So much of our lives are now spent looking at screens, whether we're working on our laptop or checking social media on our phones. It's too easy to become overwhelmed by constant notifications and...

We are living in an experience-driven economy, where the customer's experience is paramount and even beloved brands risk losing market share due to a single negative customer experience. In our technology-led, omnichannel environment, one of the biggest risks for brands is a lack of consistency in their customer experience across digital, physical, and social channels. Data-Driven Customer Experience Transformation provides...

Discover new skills, expand your knowledge and build your confidence through this fascinating and accessible guide to working with AI. Artificial intelligence has become an integral part of our everyday lives. But it remains an elusive, complex and intimidating technology that has hundreds of iterations and nuances. With Confident AI, build your confidence when working with AI by learning the...

Discover how to access your creative power to boost your success in business Success in business demands constant creativity. Generating fresh solutions to problems and the ability to invent new products or services for a changing market are part of the intellectual capital that gives a company its competitive edge. Business Innovation For Dummies gives you practical, easy-to-follow information for...

A timely investigation of the causes of technological and scientific stagnation, and a radical blueprint for accelerating innovation. From the Moon landing to the dawning of the atomic age, the decades prior to the 1970s were characterised by the routine invention of transformative technologies at breakneck speed. By comparison, ours is an age of stagnation. Median wage growth has slowed,...

Use this bestselling and practical guide to steer you through how to create exceptional customer experience for the modern B2B consumer. This new edition explores key topics such as AI, the role of IT in customer experience, and customer relationship management. B2B Customer Experience shows readers how to deliver the very best customer experience within the business-to-business industry. Intensely practical...

Transform any organisation with proven strategies and tools for innovation Bringing together a wealth of experience from 60+ distinguished global thought leaders, How to Create Innovation is a comprehensive guide to becoming a leader in innovation and an organisation that plays to win. It contains all of the working methods, separate business innovation models, and processes you need to transform...

Transform your organisation’s approach to AI with tested frameworks from global leaders AI and Innovation: How to Transform Your Business and Outpace the Competition with Generative AI is an expert blueprint on shaping and scaling the AI ecosystem of the future, revealing frameworks already tested and implemented at leading companies including Siemens, GE, and Microsoft. This book contains insight, use...

Ten signature Taylor Swift power moves that unlock unstoppable success for anyone in business and life. A guide to the 10 power moves that have built Taylor Swift's superstardom and empire, from a former Strategist at Harvard Business School's Institute for Strategy. Taylor Swift's genius is not limited to her singing and songcraft. As the founder of her own multi-billion...

Learn what matters most in leading your team through change When change is constant and accelerating, our success depends on embracing its potential for growth. Global executive Steve Vamos reveals how powerhouse tech companies like Xero, Microsoft, Apple, and IBM thrive by enabling change, creativity, and innovation. Inside, you’ll find practical tools and a playbook that will help you manage...

Joanna Jensen is the founder of the British multi-award winning baby and child personal care brand, Childs Farm. Created in 2010 as a solution to her own daughter's sensitive and eczema-prone skin, every element of their range, from content to bottle, is thoughtfully designed to ensure they are best for skin and best for the planet. Focusing on sustainability and...

Every business needs data to survive. Build and implement a strategy to take advantage of data and generate critical insights with renowned data expert and one of the world's leading voices in business, Bernard Marr. Data Strategy is the key to building a robust approach to data that will give business leaders the competitive advantage they need to succeed in...

Artificial intelligence is changing the world of work. How can HR professionals understand the variety of opportunities AI has created for the HR function and how best to implement these in their organisation? This book provides the answers. From using natural language processing to ensure job adverts are free from bias and gendered language to implementing chatbots to enhance the...

In today's fast-paced world, finding the "space" for genuine creativity and collaboration can be challenging. Unlock Collective Genius is a practical guide designed to help you foster meaningful and productive creative sessions. Whether you are a student, entrepreneur, or part of an organisation, this approach to "making space" will revolutionise your collaboration methods. Every encounter is enhanced by deliberately creating...

The essential guide to creating a successful organisation by making things easier, better, and more straightforward for your customers. Leadership Book of the Year 2023, as awarded by the Institute of Leadership Across all sectors, organisations’ fixation with functionality has meant that the 'human' elements of the customer’s experience have become neglected. Strict processes and automated procedures have created organisations...

Companies and organisations around the world are being confronted with alarming challenges—a global pandemic, market shocks, climate change, political instability. But in these unsettled times, organisational analyst Jane McConnell reveals that managers and executives have a secret weapon on their side: an overlooked group of employees that share the gig mindset—a freelancer-style knack for improvisation, adaptability and innovation that offers...

How businesses and other organisations can improve their performance by tapping the power of differences in how people think. What if workforce diversity is more than simply the right thing to do? What if it can also improve the bottom line? It can. The Diversity Bonus shows how and why. Scott Page, a leading thinker, writer, and speaker whose ideas...

The truth about work is: no one can do it alone. Even lone warriors need a team. Even in professions that revolve around individual superstars, collaboration is crucial. Yet most of us have never learned how to collaborate. How to form a team. How to work with people you don't like. How to motivate yourself and others. How to handle...

"A powerful and valuable book to live a life of greater freedom and impact", Robin Sharma, #1 worldwide bestselling author of The 5AM Club and The Everyday Hero Manifesto Reimagine your future, adjust your efforts, jump into action and work for just ten more years before doing what the hell you want! Building a business can be confusing. Entrepreneurs aren't...

We're in the midst of a revolution. Quantum leaps in technology are enabling organisations to observe and measure people's behaviour in real time, communicate internally at extraordinary speed, and innovate continuously. New technologies are transforming the way companies interact with their customers, employees, and other stakeholders. But this is no mere tech issue; it is quickly becoming the key operational...

Reverse Innovation introduces the idea of developing in emerging markets first—instead of scaling down rich world products—to unlock a world of opportunities for your business. Written by Vijay Govindarajan and Chris Trimble of the Tuck School of Business at Dartmouth and stemming from a pivotal article in Harvard Business Review, the book offers an important next step for companies looking...

In the past, your company could rely on a handful of resources close to its home markets to innovate new offerings. But today, knowledge and other resources critical to your innovation efforts lie outside your company's home territories—sometimes far outside. And this distance makes it harder than ever to obtain and integrate these resources, eating away at your competitive edge....

Leaders know that their job is to lead transformation to keep pace with technology and an ever-changing business environment. They also know that they are bound to fail doing so. But not because they can't solve a technology or strategy problem. They will fail because of the intractable human problem—fear, habits and routines, politics, the inability to see what doesn't...

"In an era where innovation is like oxygen, this is a riveting read" — Gopi Kallayil, Google It is a myth to consider innovation the domain of the special few inspired by 'eureka!' moments that always result in brilliant new products. In reality, anyone with the right tools, traits, and methods has the potential to innovate with impact, generating profits...

The highly practical lessons in How to Get to Great Ideas are based on neuroscience, psychology, and behavioural economics. Written by the former Creative Director of OgilvyOne, Dave Birss (http://davebirss.com), this book offers a brilliant new system for conceiving original and valuable ideas. It looks at how to frame the problem, how to push your thinking, how to sell the...

HBR's 10 Must Reads on Innovation (with featured article "The Discipline of Innovation," by Peter F. Drucker) provides essential insights on inspiring and executing innovation. To innovate profitably, you need more than just creativity. Do you have what it takes? If you read nothing else on this topic, read these 10 articles. We've combed through hundreds of articles in the...

Use design thinking for competitive advantage. If you read nothing else on design thinking, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you use design thinking to produce breakthrough innovations and transform your organisation. This book will inspire you to: Understand the transformative potential of design thinking...

A fascinating insight into how professionals and businesses can develop their foresight and strategy to ensure that they are prepared for an unpredictable future. Businesses, organisations and society at large are all subject to unforeseeable events and incidents that often have a dramatic impact upon prosperity and profit. Due to their unpredictable nature, business leaders and executive teams are unable...

Until now, the literature on innovation has focused either on radical innovation pushed by technology or incremental innovation pulled by the market. In Design-Driven Innovation: How to Compete by Radically Innovating What Things Mean, Roberto Verganti introduces a third strategy, a radical shift in perspective that introduces a bold new way of competing. Design-driven innovations do not come from the...

Millennials love it. Amateur investors made millions out of it, and its founders became billionaires. But professional investors steered clear, regarding it as over-valued. In a few short years, the Australian startup Afterpay has put a rocket under consumer finance and birthed a global industry. It pioneered the four-payments model that allows customers to bypass credit cards for online shopping...

An enlightening insight into how creative and innovative leaders and their teams can find success, even in the most difficult circumstances. One of the biggest challenges of business leadership is recognising new opportunities and implementing them effectively. Too often, leaders fall back upon the status quo, relying upon tried and tested methods that may lead to good results but will...

Setting a new gold standard for service, hospitality, and living a life you love For over thirty-five years, Peter Merrett has been transforming luxury hotels, commercial properties, and their teams from status quo to best-in-class. He has revitalised the hearts of some of the world’s most recognised brands by showing that bringing wonder back to life, leadership, and service is...

Setting a new gold standard for service, hospitality, and living a life you love For over thirty-five years, Peter Merrett has been transforming luxury hotels, commercial properties, and their teams from status quo to best-in-class. He has revitalised the hearts of some of the world’s most recognised brands by showing that bringing wonder back to life, leadership, and service is...

In this unique guide, you’re not just reading about innovation—you’re learning how to do it from the people behind some of the biggest breakthroughs of the last 50 years at one of the most influential and valuable companies in the world. Are there innovation truisms that hold from one initiative to the next? Are there strategies that appear again and...

#2 WALL STREET JOURNAL BESTSELLER, PUBLISHERS WEEKLY BESTSELLER, and a USA TODAY BESTSELLER “Andrew Liveris takes us on a masterclass in collaborative, forward-looking leadership." — Richard Branson, Founder, The Virgin Group In Leading Through Disruption, Andrew Liveris provides a new leadership paradigm for resilience and agility in a rapidly changing world. This book is a must-read guide for leaders in...

Drawing from over three decades of experience, former CEO of AT&T Business Anne Chow shares groundbreaking strategies for inclusive leadership to transform your workforce, workplace, and business. For generations, when we’ve needed to innovate and grow, we’ve been told to “think bigger”—it’s now time to embrace strategic leadership and Lead Bigger. Inclusion has been overly politicized and narrowly defined to...

How do I start a business on a budget? How do I find my first 100 customers and make my first £100k? How do I build a network and get my business noticed? Whether you want to transform a fledgling side-hustle into a full-time endeavour or simply have an idea that's keeping you up at night, this is the ultimate...

“Encouraging… Uplifting... Meeting apparently insurmountable goals requires thinking big… this will inspire.” —Publishers Weekly “Raj Shah has written a practical guide to making the world a better place. He knows what he’s talking about, because he’s done it himself. Anyone who wants to make a change in the world, or their own lives, will benefit from this book.” —Bill Gates,...

USA TODAY BESTSELLER “Think of this book as your personal guide for moving into the leadership spot you dream about—without losing yourself in the web of workplace lies and half-truths women too frequently fall for.” —Forbes A master class “filled with the wisdom that exponentially transforms your career and life” (Maria Shriver’s Sunday Paper), 15 Lies Women Are Told at...

"A memoir that is as much about human frailty as it is about achievement." In his remarkable memoir, The Vandemonian, Allan Charles Branch invites readers on an unpredictable global journey from an 'unremarkable' Tasmanian boy to a revolutionary force in multiple industries. He defied the odds to innovate technologies and resurrect failing companies worldwide. Allan's early years in Tasmania were...

How do you remember more and forget less? How can you earn more and become more creative just by moving house? And how do you pack a car boot most efficiently? This is your shortcut to the art of the shortcut. Mathematics is full of better ways of thinking, and with over 2,000 years of knowledge to draw on, Oxford...

There isn't a business that doesn't want to be more creative in its thinking, products, and processes. In The Art of Innovation, Tom Kelley, partner at the Silicon Valley-based firm IDEO, developer of hundreds of innovative products from the first commercial mouse to virtual reality headsets and the Palm hand-held, takes readers behind the scenes of this wildly imaginative company...

A powerful and inspiring book from the founders of IDEO, the award-winning design firm, on unleashing the creativity that lies within each and every one of us. Too often, companies and individuals assume that creativity and innovation are the domain of the ‘creative types’. However, two of the foremost experts in innovation, design, and creativity show us that each one...

A new classic, cited by leaders and media around the globe as a highly recommended read for anyone interested in innovation. In this bestselling book, authors Jeff Dyer, Hal Gregersen, and Clayton M. Christensen build on what we know about disruptive innovation to show how individuals can develop the skills necessary to move progressively from idea to impact. By identifying...

What would you do if the game you had been preparing for your whole life had changed? This is the question we all face today. Our one-leader-at-a-time past has given way to a present reality where everyone has the potential to lead in every aspect of life. We all have at our fingertips the tools of change that were once...

Celebrating nearly three decades of classic interviews with the world's most important people. Lunch with the FT has been a permanent fixture in the Financial Times for almost 30 years, featuring presidents, film stars, musical icons and business leaders from around the world. The column is now a well-established institution, which has reinvigorated the art of conversation in the convivial,...

A boldly illustrated biography-led title profiling more than 90 of the world's most influential entrepreneurs and business leaders throughout history. Whether titans of industry, influential business leaders, or creators of history's most recognizable brands, these entrepreneurs had the vision, innovation, and ruthless determination to make their marks on our society in indelible ways. Boldly illustrated and comprehensive in its scope...

The founder and executive chairman of the World Economic Forum on how the impending technological revolution will change our lives. We are on the brink of the Fourth Industrial Revolution. And this one will be unlike any other in human history. Characterised by new technologies fusing the physical, digital, and biological worlds, the Fourth Industrial Revolution will impact all disciplines,...

An essential guide to NFTs and how widely they affect how we connect, create, and sell online in an ever-evolving society. The Everything Token cuts through the clutter and lays out a blueprint of what you can learn from that top 1% of companies that are using NFTs right. — Gary Vaynerchuk NFTs were a mystery to me. Thanks to...

A solutions-oriented practical road map for anyone seeking to uproot entrenched biases in the workplace. Whether it's the composition of a company's leadership team or identifying the candidates that are a 'good fit' with the organisation, racial divisions play out as starkly in the workplace as they do in wider society. What can we do to eradicate bias and create...

Understand how you can influence the future technologies shaping the way we live and work. The Fourth Industrial Revolution is changing everything - from the way we relate to each other, to the work we do, the way our economies work, and what it means to be human. We cannot let the brave new world that technology is currently creating...

The big trends in emerging technologies are in place if we want to be alert to them. In this book, I traverse the worlds of social media, driverless cars, online retailing, travel, education, health, employment, and the consequences of the great sin of any age - denial. Wake Up: The Nine Hashtags of Digital Disruption is your guide to the...

The GANNI Playbook by GANNI founder Nicolaj Reffstrup offers a responsible business playbook for a new generation. This book is about what happened when a business leader decided not to bury his head in the sand about climate change; when he found the conversation with his kids about floods from melting ice caps too painful, since his success was wound...

Learn how to overcome procrastination and enjoy guilt-free play! One of the most effective programmes to combat procrastination, The Now Habit has sold over 100,000 copies, has been translated into 11 languages, and is now revised and updated. Featuring a new preface and a new section providing strategies to understand and deal with the role technology plays in procrastination today,...

Following on from his groundbreaking work, The Creative Economy in 2001, John Howkins' new book grew out of a research project for the Chinese State Council. Asked to provide a global overview of the creative economy, he took the opportunity to return to first principles and develop a general theory identifying three key conditions for a creative ecology: talent, freedom,...

Discover the updated edition of the go-to guide for rapidly scaling your social media platform. More than 60 billion online messages are sent on digital platforms every day, and only a select few succeed in the mad scramble for customer attention. This means that the question for anyone who wants to gain mass exposure for their transformative content, business, or...

The bestselling author of Never Eat Alone reveals a new management approach for the 21st century — that every one of us can be a leader in our jobs, on our teams, in our companies and in our lives, whatever our titles. The world of work is changing at an unprecedented rate, leaving many organisations struggling to cope. At a...

Clear and actionable, this book is a must-read for leaders, creatives, and entrepreneurs. Tomorrow's business winners need two things: scale and agility. The answer to both is design. For over a century, The Coca-Cola Company has used design to scale its flagship brand to over 200 countries. And in recent years, it has sustained that growth while becoming even more...

An intelligent and practical guide to finding your true corporate purpose, creating social value and boosting your profit. Gulati shows what it takes to walk the talk on purpose ... Insightful, practical and timely – Adam Grant, New York Times bestselling author of Think Again. Unlock your corporate purpose, create social value and boost profits. Many companies have used purpose...

ISN'T IT TIME YOU READ Start With Why? 'One of the most incredible thinkers of our time,' Steven Bartlett, podcaster and author of Diary of a CEO ----------- Simon Sinek's iconic global bestseller has sold more than three million copies by asking a simple fundamental question: Why are some people and organisations more innovative, more influential, and more profitable than...

Economist Best Books of the Year Financial Times Business Book of the Month A handbook for disruptors - Eric Schmidt, former CEO of Google We're living in a time of amazing technological innovation, but we're not paying enough attention to one of the most important innovations of all - one that's going to be a wellspring of progress for a...

The Get Things Done Book by Mikael Krogerus and Roman Tschäppeler is your essential guide to overcoming procrastination and mastering productivity. In a world full of distractions and never-ending to-do lists, this compact and stylish book offers the strategies you need to regain control of your time and efficiency. Within its pages, you will find 41 meticulously curated productivity models...

Learn the surprising power of delivering beyond your customers' expectations. The New York Times Bestseller As seen on the hit TV show The Bear Essential lessons in hospitality for every business, from the former co-owner of the legendary restaurant Eleven Madison Park. Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling New York City...

From Airbnb to Uber, a revelatory exploration of how hidden networks can turbo-charge businesses - from one of Silicon Valley's best-respected investors. 'A true Silicon Valley insider' Wired Why do some products take off? And what can we learn from them? The hardest part of launching a product is getting started. When you have just an idea and a handful...

‘Original, thought-provoking and a joy to read’ Tim Harford Winner of best smart thinking book (Business Book Awards) and a Guardian best books of 2021 When it comes to what we believe, humans see what they want to see. In other words, we have what Julia Galef calls a 'soldier' mindset. From tribalism and wishful thinking, to rationalising in our...

This book presents a new model, the competency framework, for students, innovators, entrepreneurs, managers, and anyone who wants to better understand the dynamic world of innovation and entrepreneurship. Focused on both the individual and strategic organisational level, this book is about people and the competencies each person needs to learn to be successful in creating a more dynamic future. Matthews...

This book presents a new model, the competency framework, for students, innovators, entrepreneurs, managers, and anyone who wants to better understand the dynamic world of innovation and entrepreneurship. Focused on both the individual and strategic organisational level, this book is about people and the competencies each person needs to learn to be successful in creating a more dynamic future. Matthews...

Headwinds of Opportunity is the winner of the Silver Axiom Business Book Award in the category of Sustainability. Headwinds of Opportunity goes beyond philosophical and academic discussion of business sustainability to offer strategic guidance on how to make all types of organisations function more sustainably while simultaneously improving their competitiveness. It differs from other books in that it approaches sustainability...

Future First is a practical guide for any business leader who wants to build, expand, or reinvent their company by finding new value in global challenges. Traditional companies often view issues like income equality, global warming, and resource scarcity as "problems." By contrast, future first leaders understand them as opportunities, as innovation challenges. Through real-life business examples ranging from Nike...

Sustainable innovation requires more than a clear vision and commitment. It requires effective execution and implementation based on an ongoing systematic process of engaging stakeholders to generate the evolving information critical for guiding decision-making, developing and implementing business logic for sustainable innovation, overcoming decision-making biases by managers, creating an opportunity framework to spark creativity, and developing effective organizational capabilities to...

How do companies know how to grow? How can they create products that they are sure customers want to buy? Can innovation be more than a game of hit and miss? Harvard Business School professor Clayton Christensen has the answer. A generation ago, Christensen revolutionised business with his groundbreaking theory of disruptive innovation. Now, he goes further, offering powerful new...

Outlining the critical need to apply innovation to reduce costs and improve efficiency in the healthcare industry, Unlocking Sustained Innovation Success in Healthcare explains why innovation management is a must for all healthcare organisations. It describes how innovation, when implemented as a strategy, can yield sustainable success. This book is the first in a series that examines how the ENOVALE™...

This fully revised and updated edition of the bestselling The Chief Data Officer’s Playbook offers new insights into the role of the CDO and the data environment. Written by two of the world’s leading experts in data driven transformation, it addresses the changes that have taken place in ‘data’, in the role of the ‘CDO’, and the expectations and ambitions...

Today’s organisations find themselves in a race to adopt new technologies in order to keep up with their competition. However, two questions must be answered: Are these organisations ready for new technological advancements, and are these new technologies appropriate for every organisation? Technological Challenges and Management: Matching Human and Business Needs focuses on the new advances and challenges that today’s...