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Never Split the Difference

Negotiating as if Your Life Depended on It
4.35 goodreads logo

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( 201,819 ratings, 12,113 reviews)
Book Hero Magic crafted this summary to help describe this book. While it's new and still learning, it may not be perfect - your feedback is welcome! Summary
Never Split the Difference by Tahl Raz and Chris Voss explores the art of negotiation through the eyes of a former FBI hostage negotiator. It provides practical techniques and insights to help readers achieve remarkable results in both their professional and personal lives, emphasizing the importance of emotional intelligence and empathy in the negotiation process.
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Alastair's Pick

A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists.

The definitive playbook for any negotiation situation, by the FBI's former lead hostage negotiator.

Book Hero Magic formatted this description to make it easier to read. While it's new and still learning, it may not be perfect - your feedback is welcome! Description

Never Split the Difference by Chris Voss and Tahl Raz offers readers a groundbreaking approach to negotiation, drawing on Voss's extensive experience as the FBI’s lead international kidnapping negotiator. This transformative book delves into the high-stakes world of hostage negotiations, translating these intense experiences into actionable strategies for everyday life and business dealings.

Through masterfully relaying his encounters with bank robbers, gang leaders, and terrorists, Voss reveals the critical negotiation techniques that achieved life-saving results in the most desperate situations. The book meticulously outlines nine key principles, each stemming from Voss's real-life encounters, which are designed to give anyone a competitive edge in any discussion—whether negotiating a business deal, a salary increase, or personal interactions.

From leveraging subtle psychological insights to understanding the dynamics of empathy and influence, Never Split the Difference provides readers with powerful tools to turn the tide in their favour. The playbook's richness lies in its application to a wide array of negotiation scenarios, making it an indispensable resource for professionals, business leaders, and anyone seeking to improve their negotiation skills.

After patrolling the rough streets of Kansas City, Missouri, Voss's move to the FBI marked the beginning of a distinguished career in high-stakes negotiation. His insights, developed and honed through years of fieldwork, are now at the fingertips of readers worldwide, ensuring they can tackle even the most challenging negotiations with confidence.

Praise for Never Split the Difference

Adam Grant: "Riveting"

The Week: "Stupendous"

Guardian: "Brilliant"

Forbes: "My pick for book of the year."

Daily Mail: "Who better to learn negotiation from than Chris Voss, whose skills have saved lives and averted disaster?"

Business Insider: "Filled with insights that apply to everyday negotiations."

Inc.: "It's rare that a book is so gripping and entertaining while still being actionable and applicable."

Fortune: "A business book you won't be able to put down."

Book Hero Magic summarised reviews for this book. While it's new and still learning, it may not be perfect - your feedback is welcome! HOW HAS THIS BEEN REVIEWED?

Never Split the Difference by Chris Voss and Tahl Raz receives high praise for its actionable advice and insights on negotiation, applicable in both professional and personal contexts. Reviewers commend the book for its emphasis on emotional intelligence, practical techniques, and the engaging perspective of a former FBI hostage negotiator.

Book Hero reading reviews

Book Details

INFORMATION

ISBN: 9781847941497

Publisher: Cornerstone

Format: Paperback / softback

Date Published: 23 March 2017

Country: United Kingdom

Imprint: Random House Business Books

Audience: General / adult, Tertiary education, Professional and scholarly

DIMENSIONS

Spine width: 19.0mm

Width: 129.0mm

Height: 198.0mm

Weight: 206g

Pages: 288

About the Author

Chris Voss spent 24 years working for the FBI, culminating in him becoming the bureau's lead international hostage negotiator. In 2007 he left the organisation and, realising that the skills he had acquired were more widely applicable, began teaching negotiation skills at Georgetown University's McDonough School of Business. He has also taught courses at Harvard Law School and is the head of the Black Swan Group, a consulting firm that leads businesses through difficult negotiations.

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