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Never Split the Difference

Negotiating as If Your Life Depended on It
Book Hero Magic crafted this summary to help describe this book. While it's new and still learning, it may not be perfect - your feedback is welcome! Summary
Never Split the Difference presents a unique approach to negotiation drawn from the author Chris Voss's experience as an FBI hostage negotiator. The book offers practical strategies for navigating difficult conversations and conflicts in everyday life and business, emphasising tactical empathy, active listening, and intuitive questioning. It teaches readers how to build rapport, create trust, calibrate questions, and turn conflict into collaboration to secure favourable outcomes.
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Format: Hardback
$7900

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Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

This book is ideal for business professionals, salespeople, leaders, parents, and anyone interested in improving their negotiation and communication skills in both personal and professional settings.

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"A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations-- whether in the boardroom or at home"--

Book Hero Magic formatted this description to make it easier to read. While it's new and still learning, it may not be perfect - your feedback is welcome! Description

A NEW YORK TIMES BESTSELLER

A WALL STREET JOURNAL BESTSELLER

"This book blew my mind. It's a riveting read, full of instantly actionable advice—not just for high-stakes situations, but also for handling everyday conflicts at work and at home." —Adam Grant, author of Think Again

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home.

Life is a series of negotiations, and essential negotiation skills are at the heart of collaboration—whether you are a business executive, a salesperson, a parent, a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss provides you with the tools for effective persuasion in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of tactical empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or conflict resolution scenario. This book is a masterclass in influencing others, no matter the circumstances.

After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the communication skills that matter most when it comes to achieving your goals in both your professional and personal life.

Step-by-step, Voss shows you how to:

  • Establish Rapport
  • Create Trust with Tactical Empathy
  • Gain the Permission to Persuade
  • Shape What Is Fair
  • Calibrate Questions
  • Transform Conflict into Collaboration
  • Spot Liars
  • Create Breakthroughs by Revealing the Unknown Unknowns

Never Split the Difference is your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home with proven negotiating strategies.

Book Details

INFORMATION

ISBN: 9780062407801

Publisher: Harper Business

Format: Hardback

Date Published: 17 May 2016

Country: United States

Imprint: Harper Business

Audience: General / adult

DIMENSIONS

Spine width: 23.0mm

Width: 160.0mm

Height: 231.0mm

Weight: 399g

Pages: 288

About the Author

Chris Voss is one of the preeminent practitioners and professors of negotiation skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. He currently teaches at the University of Southern California's Marshall School of Business and Georgetown University's McDonough School of Business, and has lectured at other leading universities, including Harvard Law School, the MIT Sloan School of Management, and Northwestern University's Kellogg School of Management. Tahl Raz uncovers big ideas and great stories that ignite change and growth in people and organizations. He is an award-winning journalist and co-author of the New York Times bestseller Never Eat Alone. When not researching or writing, he coaches executives, lectures widely on the forces transforming the new world of work, and serves as an editorial consultant for several national firms. He invites readers to e-mail him at tr@tahlraz.com and to visit his website at www.tahlraz.com.

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    Never Split the Difference by Chris Voss and Tahl Raz offers readers a groundbreaking approach to negotiation, drawing on Voss's extensive experience as the FBI’s lead international kidnapping negotiator. This transformative book delves into the high-stakes world of hostage negotiations, translating these intense experiences into actionable strategies for everyday life and business dealings. Through masterfully relaying his encounters with bank...
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