Managing The Professional Service Firm

Name: Managing The Professional Service Firm
Brand: Arotahi Agency
SKU: 9780743231565
Price: 36.0 NZD
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By David H. Maister

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( 1,476 ratings, 88 reviews)

Summary

Managing the Professional Service Firm by David H. Maister offers insights into the unique challenges faced by professional service firms, such as law, accounting, and consulting. The book covers key aspects of running such firms, including client relationships, leadership, and delivering consistent high-quality services. Maister draws on his extensive experience to provide practical advice on managing teams and projects, ensuring sustained success in a competitive landscape.
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Format: Paperback / softback

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Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

This book may appeal to you if you're looking to enhance your understanding of the dynamics and unique challenges in professional service firms. David H. Maister offers valuable insights into strategic planning, client relations, and management practices specific to firms like law, accounting, and consulting, making it an essential read for business leaders or aspiring entrepreneurs in the service industry.

Managing The Professional Service Firm

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Description

Professional service firms differ from other business enterprises in two distinct ways. Firstly, they provide highly customized services, thus cannot apply many of the management principles developed for product-based industries. Secondly, professional services are highly personalized, involving the skills of individuals. Such firms therefore compete not only for clients but also for talented professionals.

Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, and strategic planning to effective leadership.

While these issues can be complex, Maister attempts to simplify them by recognising that every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.

Managing The Professional Service Firm offers invaluable insights into the unique challenges and solutions for firms within this distinctive sector.

Book Hero Magic summarised reviews for this book. While it's new and still learning, it may not be perfect - your feedback is welcome! HOW HAS THIS BEEN REVIEWED?

In Managing the Professional Service Firm, David H. Maister is praised for his expertise in professional service firm management. The book is considered essential not only for those in leadership roles but also for newcomers, offering insights into the unique challenges and effective strategies for managing these firms. Esteemed professionals regard Maister as a leading authority, attributing his work with setting a benchmark for future organisational models across industries.

Book Details

INFORMATION

ISBN: 9780743231565

Publisher: Simon & Schuster

Format: Paperback / softback

Date Published: 06 January 2003

Country: United States

Imprint: Simon & Schuster

Audience: General / adult

DIMENSIONS

Weight: 0g

Pages: 400

Collections

Business & Entrepreneurship David H. Maister Non-Fiction

About the Author

David H. Maister is widely acknowledged as the world’s leading authority on the management of professional service firms. Beginning four decades ago, David has advised firms in a broad spectrum of professions, covering all strategic and managerial issues, spanning the globe. A native of Great Britain, David holds degrees from the University of Birmingham, the London School of Economics, and the Harvard Business School, where he was a professor for seven years. He is the author of the best-selling books Managing the Professional Service Firm and True Professionalism. He lives in Boston, Massachusetts.