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Managing The Professional Service Firm
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Check link for latest rating. ( 1,476 ratings, 88 reviews)
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Format: Paperback / softback
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Managing The Professional Service Firm
$3600
$3999
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Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?
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Book Hero Magic formatted this description to make it easier to read. While it's new and
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Description
Professional service firms differ from other business enterprises in two distinct ways. Firstly, they provide highly customized services, thus cannot apply many of the management principles developed for product-based industries. Secondly, professional services are highly personalized, involving the skills of individuals. Such firms therefore compete not only for clients but also for talented professionals.
Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, and strategic planning to effective leadership.
While these issues can be complex, Maister attempts to simplify them by recognising that every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.
Managing The Professional Service Firm offers invaluable insights into the unique challenges and solutions for firms within this distinctive sector.
Book Hero Magic summarised reviews for this book. While it's new and still learning, it may not be perfect - your feedback is welcome! HOW HAS THIS BEEN REVIEWED?
In Managing the Professional Service Firm, David H. Maister is praised for his expertise in professional service firm management. The book is considered essential not only for those in leadership roles but also for newcomers, offering insights into the unique challenges and effective strategies for managing these firms. Esteemed professionals regard Maister as a leading authority, attributing his work with setting a benchmark for future organisational models across industries.
Book Details
INFORMATION
ISBN: 9780743231565
Publisher: Simon & Schuster
Format: Paperback / softback
Date Published: 06 January 2003
Country: United States
Imprint: Simon & Schuster
Audience: General / adult
DIMENSIONS
Weight: 250g
Pages: 400
Collections
About the Author
David H. Maister is widely acknowledged as the world’s leading authority on the management of professional service firms. Beginning four decades ago, David has advised firms in a broad spectrum of professions, covering all strategic and managerial issues, spanning the globe. A native of Great Britain, David holds degrees from the University of Birmingham, the London School of Economics, and the Harvard Business School, where he was a professor for seven years. He is the author of the best-selling books Managing the Professional Service Firm and True Professionalism. He lives in Boston, Massachusetts.
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