80,000+ Books in-stock in NZ πŸ“š

Auckland Bookstore open on Saturday & Sunday πŸŽ‰

Why Didn't You Say That in the First Place?

How to Be Understood at Work
Book Hero Magic crafted this summary to help describe this book. While it's new and still learning, it may not be perfect - your feedback is welcome! Summary
Why Didn't You Say That in the First Place? by Richard Heyman explores effective communication strategies in the business world. It offers insights into reducing misunderstandings and enhancing clarity during interactions. The book is designed to help professionals from various fields improve their skills to convey messages more effectively to their colleagues and clients.
Read More
Format: Paperback / softback
$4799
AVAILABLE WITH SUPPLIER Ships from our Auckland warehouse within 3-4 weeks

Found a better price? Request a price match

Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

You might like this book if you are interested in improving communication within business environments. It offers practical insights and strategies to enhance clarity and effectiveness in conversations, making it ideal for entrepreneurs, managers, and professionals aiming to boost their communication skills in the workplace.

Book Hero thinking about your next read

Ever get the feeling that your coworkers don't understand you? Misunderstanding through poor communication is rampant in the workplace, yet most workers just shrug their shoulders and accept misunderstanding as a fact of life.

Book Hero Magic formatted this description to make it easier to read. While it's new and still learning, it may not be perfect - your feedback is welcome! Description

Ever get the feeling that your coworkers don't understand you?

Misunderstanding through poor communication is rampant in the workplace, yet most workers just shrug their shoulders and accept misunderstanding as a fact of life. In Why Didn't You Say That in the First Place?, the author offers a path to clear communication by demonstrating how we can always reach full mutual understanding with others by using the power of plain talk in a systematic way.

You'll discover:

  • Why nobody understands you
  • Why misunderstanding is normal
  • The power of strategic talk
  • Communicating when understanding is critical

The book is full of anecdotes, illustrations, sample conversations, and checklists to show readers how misunderstandings can be prevented in everyday settings.

Book Hero Magic summarised reviews for this book. While it's new and still learning, it may not be perfect - your feedback is welcome! HOW HAS THIS BEEN REVIEWED?

Why Didn't You Say That in the First Place? by Richard Heyman is praised for its clarity and practicality in improving communication. Reviewers highlight its effectiveness in reducing misunderstandings both professionally and personally, with engaging writing that makes complex concepts accessible. The book is noted as essential for enhancing understanding and achieving clear communication across various organisational levels.

Book Hero reading reviews

Book Details

INFORMATION

ISBN: 9780787903442

Publisher: John Wiley & Sons Inc

Format: Paperback / softback

Date Published: 10 April 1997

Country: United States

Imprint: Jossey-Bass Inc.,U.S.

Audience: General / adult, Professional and scholarly

DIMENSIONS

Spine width: 14.0mm

Width: 161.0mm

Height: 234.0mm

Weight: 302g

Pages: 208

About the Author

RICHARD HEYMAN is a specialist in the use of language in everyday life, a professor at the University of Calgary, and president of Richard Heyman Associates, a business communications consulting company. He lives in Calgary, Canada.

More from Business & Entrepreneurship

View all

Why buy from us?

Book Hero is not a chain store or big box retailer. We're an independent 100% NZ-owned business on a mission to help more Kiwis rediscover a love of books and reading!

Service & Delivery

Service & Delivery

Our warehouse in Auckland holds over 80,000 books, toys, board games and puzzles in-stock so you're not waiting for your order to arrive from overseas.

Auckland Bookstore

Auckland Bookstore

We're primarily an online store, but for your convenience you can pick up your order for free from our bookstore, which is right next door to our warehouse in Hobsonville.

Our Gifting Service

Our Gifting Service

Books make wonderful thoughtful gifts and we're here to help with gift-wrapping and cards. We can even send your gift directly to your loved one.