Managing Corporate Social Responsibility
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Managing Corporate Social Responsibility
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Corporate Social Responsibility (CSR) has become central to many businesses as they negotiate in an increasingly global marketplace. This book offers a strategic, communication-centred approach to integrating CSR into organizations, founded in stakeholder engagement and dialogue.
Managing Corporate Social Responsibility offers a strategic, communication-centred approach to integrating CSR into organisations. Drawing from a variety of disciplines and written in a highly accessible style, the book guides readers in a focused progression, providing the key points they need to successfully navigate the benefits and implications of managing CSR.
Chapters are organised around a process model for CSR that outlines steps for researching, developing, implementing, and evaluating CSR initiatives.
Emphasises stakeholder engagement as a foundation throughout the CSR Process Model.
Discusses ways to maximise the use of social media and traditional media throughout the process.
Offers international examples drawn from a variety of industries including: The Forest Stewardship Council, Starbucks Coffee, and IKEA.
Draws upon theories grounded in various disciplines, including public relations, marketing, media, communication, and business.
Book Details
INFORMATION
ISBN: 9781444336450
Publisher: John Wiley and Sons Ltd
Format: Paperback / softback
Date Published: 02 September 2011
Country: United Kingdom
Imprint: Wiley-Blackwell
Audience: Professional and scholarly
DIMENSIONS
Spine width: 11.0mm
Width: 153.0mm
Height: 231.0mm
Weight: 290g
Pages: 208
About the Author
W. Timothy Coombs , Ph.D., is a Professor in theNicholson School of Communication at the University of CentralFlorida. He is the 2002 recipient of the Jackson, Jackson &Wagner Behavioral Science Prize from the Public Relations Societyof American for his crisis research. He is author of theaward-winning Ongoing Crisis Communication (1999), Today s Public Relations (with Robert Heath, 2006),and Code Red in the Boardroom: Crisis Management asOrganizational DNA (2006). Sherry J. Holladay, Ph.D., is Professor at the NicholsonSchool of Communication at the University of Central Florida,Orlando. Dr. Holladay's research interests include corporate socialresponsibility, crisis communication, activism, and reputationmanagement. Her work has been widely published in journals. Together, Timothy Coombs and Sherry Holladay are authors of theaward winning books It s Not Just PR: Public Relations inSociety (2007, Wiley-Blackwell), PR Strategy and Aplication:Managing Influence (2010, Wiley-Blackwell) and co-editors ofThe Handbook of Crisis Communication (2010,Wiley-Blackwell).
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