80,000+ Books in-stock in NZ 📚

Auckland Bookstore open on Saturday & Sunday 🎉

Great Answers to Tough Questions at Work

3.21 goodreads logo

Ratings/reviews counts are updated frequently.

Check link for latest rating.
( 24 ratings, 6 reviews)
Book Hero Magic crafted this summary to help describe this book. While it's new and still learning, it may not be perfect - your feedback is welcome! Summary
In Great Answers to Tough Questions at Work, Michael Dodd provides practical strategies for handling challenging questions in professional settings. The book offers insights into effective communication techniques, helping readers boost their confidence and preparedness in delivering thoughtful and articulate responses during difficult conversations. It's an essential guide for anyone seeking to improve their communicative prowess in the workplace.
Read More
Format: Paperback / softback
$3099
AVAILABLE WITH SUPPLIER Ships from our Auckland warehouse within 3-4 weeks

Found a better price? Request a price match

Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

You might enjoy this book if you're looking to enhance your communication skills in professional settings. It's tailored for anyone who wants to confidently tackle challenging questions, offering practical advice and strategies for staying calm and articulate under pressure. Perfect for improving workplace interactions and progressing in your career.

Book Hero thinking about your next read

SHORTLISTED FOR THE CMI MANAGEMENT BOOK OF THE YEAR AWARD The essential guide to turning tough questions into positive opportunities Difficult questions can be thrown at you from your first job interview through to challenges you get when you ve made it to the top.

Book Hero Magic formatted this description to make it easier to read. While it's new and still learning, it may not be perfect - your feedback is welcome! Description

SHORTLISTED FOR THE CMI MANAGEMENT BOOK OF THE YEAR AWARD

The essential guide to turning tough questions into positive opportunities

Difficult questions can be thrown at you from your first job interview through to challenges you get when you’ve made it to the top. If you find yourself on the firing line on a regular or occasional basis, this is the perfect go-to guide to help you turn tough questions into positive opportunities.

Great Answers to Tough Questions at Work promotes a confident 'win-win-win' mindset for the questioner, answerer, and wider audiences beyond. Author Michael Dodd provides golden formulae and proven strategies for constructing inspirational answers—however challenging, vicious, tricky, or stupid the question. He outlines simple but successful techniques for dealing with the kind of nightmare questions all ambitious people in the workplace have to face along their journey, whatever stage of their career.

The book:

  • Contains critical communication skills for executives, managers, leaders, and those aspiring to fill these roles.
  • Covers a wide range of workplace scenarios such as job interviews, performance reviews, negotiations, customer relations, parliamentary inquiries, and cross-examination.
  • Discusses how to see the issues underlying tough questions that you face in a different, more positive, solution-oriented way.
  • Includes case study examinations of key moments where people in the public spotlight have done something particularly well or particularly badly while answering questions and draws out the lessons for readers.

Book Hero Magic summarised reviews for this book. While it's new and still learning, it may not be perfect - your feedback is welcome! HOW HAS THIS BEEN REVIEWED?

Great Answers to Tough Questions at Work is praised for being essential for leaders and ambitious individuals in the workplace, especially for introverts like accountants and IT specialists who seek to enhance their conversational abilities. It is recommended not just as a professional resource but also as enjoyable reading, making it a suggested addition to briefcases and bookshelves.

Book Hero reading reviews

Book Details

INFORMATION

ISBN: 9780857086396

Publisher: John Wiley and Sons Ltd

Format: Paperback / softback

Date Published: 24 June 2016

Country: United Kingdom

Imprint: Capstone Publishing Ltd

Audience: Professional and scholarly

DIMENSIONS

Spine width: 18.0mm

Width: 142.0mm

Height: 218.0mm

Weight: 399g

Pages: 320

About the Author

Michael Dodd (Midlands, UK) is a speaker and international media and presentation trainer, working with businesses of all sizes. Michael speaks weekly (schedule attached in appendix below) and his targeted newsletter is distributed to 2000 people each month. His clients include representatives of UK Trade and Investment, in embassies, high commissions and consulates around the world. He speaks with audiences of United Nations officials on answering questions from the media in global trouble spots.
Michael also teaches as a Senior Lecturer in Broadcast Journalism at the University of Westminster and does media training for university clients, professors and business students. He also delivers guest lectures in other universities around the world.
Trained as a broadcast journalist, Michael has worked at the Australian Broadcasting Corporation on the AM programme, and then as the foreign correspondent travelling the world covering politics and revolutions.

More from Business & Entrepreneurship

View all

Why buy from us?

Book Hero is not a chain store or big box retailer. We're an independent 100% NZ-owned business on a mission to help more Kiwis rediscover a love of books and reading!

Service & Delivery

Service & Delivery

Our warehouse in Auckland holds over 80,000 books and puzzles in-stock so you're not waiting for your order to arrive from overseas.

Auckland Bookstore

Auckland Bookstore

We're primarily an online store, but for your convenience you can pick up your order for free from our bookstore, which is right next door to our warehouse in Hobsonville.

Our Gifting Service

Our Gifting Service

Books make wonderful thoughtful gifts and we're here to help with gift-wrapping and cards. We can even send your gift directly to your loved one.