Resolving Conflicts at Work

Name: Resolving Conflicts at Work
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SKU: 9780470922248
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Ten Strategies for Everyone on the Job

By Joan Goldsmith and Kenneth Cloke

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Summary

Resolving Conflicts at Work explores methods for creating productive and respectful workplace environments through effective conflict resolution. The authors offer insights on transforming disagreements into opportunities for collaboration and growth. By focusing on communication, understanding different perspectives, and fostering a positive atmosphere, the book provides practical strategies for addressing and resolving conflicts amicably.
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Format: Paperback / softback

$51⁹⁹

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Resolving Conflicts at Work

$51⁹⁹

Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

This book may appeal to you if you're interested in improving workplace dynamics through effective conflict resolution techniques. It offers practical insights into understanding and resolving interpersonal disputes, making it ideal for managers, team leaders, and anyone keen on fostering a harmonious work environment.

Resolving Conflicts at Work

The third edition of Resolving Conflicts at Work will identify core strategies for use by workplace leaders, managers, union representatives, human resource experts, consultants, and employees to resolve and prevent both intermittent and chronic conflicts in the workplace.

Description

The classic text on resolving workplace conflicts, fully revised and updated

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book:

Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace.
Presents new chapters on leadership and transformational conflict coaching, and organisational systems design.

This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.

Book Details

INFORMATION

ISBN: 9780470922248

Publisher: John Wiley & Sons Inc

Format: Paperback / softback

Date Published: 03 June 2011

Country: United States

Imprint: Jossey-Bass Inc.,U.S.

Edition: 3rd edition

Audience: Professional and scholarly

DIMENSIONS

Spine width: 28.0mm

Width: 152.0mm

Height: 226.0mm

Weight: 476g

Pages: 400

Collections

Business & Entrepreneurship Business Leadership & Management Business Strategy & Negotiation Company Culture & Human Resources Joan Goldsmith Kenneth Cloke Non-Fiction

About the Author

The Authors

Kenneth Cloke, J.D., L.L.M., Ph.D., is director of the Center for Dispute Resolution and founding president of Mediators Beyond Borders. He is a mediator, arbitrator, consultant, and trainer to individuals, large organizations, and corporations. Cloke is the author of Mediating Dangerously.

Joan Goldsmith, Doctor of Humane Letters, is an internationally recognized lead educator, organizational consultant, mediator, and trainer. Kenneth Cloke and Joan Goldsmith are the authors of Resolving Personal and Organizational Conflicts, The Art of Waking People Up, and The End of Management.