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The Friction Project
How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
Brief Description
The definitive guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organisations. Every organisation is plagued by destructive friction. Lengthy and convoluted emails, inefficient processes, and antiquated procedures can all be obstacles to excellence at work....
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Description
The definitive guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organisations.
Every organisation is plagued by destructive friction. Lengthy and convoluted emails, inefficient processes, and antiquated procedures can all be obstacles to excellence at work.
Yet some forms of friction are incredibly useful. Often teams need to slow down, struggle, and develop some bad ideas to find that rare good one. And leaders who attempt to improve workplace efficiency often make things even worse.
Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become "friction fixers."
Sutton and Rao will help you to:
- Identify where to avert and repair bad organisational friction.
- Acknowledge where to maintain and inject good friction.
- Reframe friction troubles that can't be immediately fixed, so they feel less threatening.
- Repair failing organisations.
The Friction Project is the ultimate guide to making the right things easier and the wrong things harder.
Book Details
INFORMATION
ISBN: 9780241594865
Publisher: Penguin Books Ltd
Format: Paperback / softback
Date Published: 06 February 2025
Country: United Kingdom
Imprint: Penguin Books Ltd
Audience: Tertiary education, Professional and scholarly
DIMENSIONS
Spine width: 18.0mm
Width: 130.0mm
Height: 199.0mm
Weight: 216g
Pages: 304
About the Author
Robert I. Sutton (Author) Robert I. Sutton is an organizational psychologist and professor of Management Science and Engineering in the Stanford Engineering School. He has given keynote speeches to more than 200 groups in 20 countries, and served on numerous scholarly editorial boards. Sutton's work has been featured in the New York Times, BusinessWeek, The Atlantic, Financial Times, Wall Street Journal, Vanity Fair, and Washington Post. He is a frequent guest on various television and radio programs, and has written seven books and two edited volumes, including the bestsellers The No Asshole Rule; Good Boss, Bad Boss; and Scaling Up Excellence. Huggy Rao (Author) Huggy Rao is the Atholl McBean professor of Organizational Behavior at the Stanford Graduate School of Business and a fellow of the Center for Advanced Study in Behavioral Science, the Sociological Research Association, and the Academy of Management. He has written for Harvard Business Review, Business Week, and the Wall Street Journal. He is the author of Market Rebels and coauthor of the bestselling Scaling Up Excellence.
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