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Fanocracy

Turning Fans into Customers and Customers into Fans
Brief Description
From the author of New Rules of Marketing & PR, a bold guide to converting customer passion into marketing power. How do some brands attract word-of-mouth buzz and radical devotion around products as everyday as car insurance, B2B software, and underwear? They embody the most powerful... Read More
Format: Paperback / softback
$5400

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Book Hero Magic formatted this description to make it easier to read. While it's new and still learning, it may not be perfect - your feedback is welcome! Description
From the author of New Rules of Marketing & PR, a bold guide to converting customer passion into marketing power.

How do some brands attract word-of-mouth buzz and radical devotion around products as everyday as car insurance, B2B software, and underwear? They embody the most powerful marketing force in the world: die-hard fans.

In the second edition of this essential book, leading business growth strategist David Meerman Scott and fandom expert Reiko Scott explore the neuroscience of fandom and interview young entrepreneurs, veteran business owners, startup founders, nonprofits, and companies big and small to pinpoint which practices separate organizations that flourish from those stuck in stagnation. They lay out a road map for converting customers’ ardor into buying power, pulling one-of-a-kind examples from a wide range of organisations, including:

  • MeUndies, the subscription company that’s revolutionising underwear
  • HeadCount, the nonprofit that registers voters at music concerts
  • Grain Surfboards, the board-building studio that willingly reveals its trade secrets with customers
  • Hagerty, the classic-car insurance provider with over 600,000 premier club members
  • HubSpot, the software company that draws 25,000 attendees to its annual conference

For anyone who seeks to harness the force of fandom to revolutionise their business, Fanocracy shows the way.

Book Details

INFORMATION

ISBN: 9781613084991

Publisher: Entrepreneur Press

Format: Paperback / softback

Date Published: 01 July 2026

Country: United States

Imprint: Entrepreneur Press

Edition: Revised

Audience: General / adult

DIMENSIONS

Spine width: 254.0mm

Width: 152.0mm

Height: 229.0mm

Weight: 0g

Pages: 332

About the Author

DAVID MEERMAN SCOTT is business growth strategist, advisor to emerging companies, and author of thirteen books including The New Rules of Marketing & PR, published in twenty-nine languages from Arabic to Vietnamese. He travels the world to speak at conferences and events, surf, and dance the Lindy Hop.

REIKO SCOTT is a Japanese-American writer and emergency medicine physician. She enjoys connecting the two through narrative medicine and tearing the two apart through speculative fiction. In her spare time, she writes fanfiction based on her favorite fantasy worlds.

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