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Why Good People Behave Badly at Work

And what you can do about it
Brief Description
Do you upset people despite your good intentions? Do you become irritable under pressure? Do you put others' needs before your own? Do you hate taking unpopular decisions? Do you work with someone who never engages with the team? Does your line manager forget to offer... Read More
Format: Paperback / softback
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A concise guide to unlocking your working life using a unique framework devised by an expert coach, combining psychological expertise with business know-how.

A concise guide to unlocking your working life using a unique framework devised by an expert coach, combining psychological expertise with business know-how.

Book Hero Magic formatted this description to make it easier to read. While it's new and still learning, it may not be perfect - your feedback is welcome! Description

Do you upset people despite your good intentions?

Do you become irritable under pressure?

Do you put others' needs before your own?

Do you hate taking unpopular decisions?

Do you work with someone who never engages with the team?

Does your line manager forget to offer people positive feedback?

If you answered 'yes' to any of the above, you are not alone!

In Why Good People Behave Badly at Work, executive coach Dr Catherine Sandler offers a compelling way to understand what happens when individuals at work are triggeredβ€”often in the blink of an eyeβ€”into shifting from their most effective to their most dysfunctional selves.

You have probably heard of Fight, Flight and Freeze. Perhaps you fall into one of these patterns? In this highly accessible book, Dr Sandler introduces the reader to her renowned profile framework, which is normally only available to senior executives. Learn to identify your own habitual patterns of behaviour and which animal type fits you and your colleagues.

The Tiger (Fight)

The Dolphin (Flight)

The Owl (Freeze)

Packed with stories, case studies and practical tips, this book will help you overcome your blind spots, and recognise and maximise your strengths.

Working out if you are a Tiger, Dolphin, or Owl will help you manage your stress and improve your ability to understand and handle the challenging behaviour of others.

Book Details

INFORMATION

ISBN: 9781785122910

Publisher: Bonnier Books Ltd

Format: Paperback / softback

Date Published: 28 August 2025

Country: United Kingdom

Imprint: Leap

Audience: General / adult, Professional and scholarly

DIMENSIONS

Width: 153.0mm

Height: 234.0mm

Weight: 250g

Pages: 256

About the Author

Dr Catherine Sandler is one of the UK's most experienced and well-established executive coaches. She has worked in the field of leadership development for more than 30 years. Her clients are senior executives, managers and teams across the business and not-for-profit sectors. Catherine has coached and taught at leading educational institutions including London Business School, INSEAD and the Tavistock Clinic. She has a doctorate from Oxford University and a Diploma in Counselling from Regent's University, London.

Catherine has published articles in a wide range of professional journals on topics including the emotional role of the leader in turbulent times, coaching leaders under pressure and tackling bullying at work, as well as the EPT. She speaks on coaching and leadership-related topics at conferences, business schools and training courses, runs webinars for coaches and allied professionals in the UK and abroad and is a sought-after coaching supervisor.

Between 2016 and 2019 Catherine ran several in-person programmes for coaches and executives in Shanghai and Beijing where the EPT was a particularly popular topic. She has been interviewed for features on leadership and executive stress in The Financial Times and The Times and is regularly approached for comments on a range of related issues.

Catherine's client list has included numerous FTSE 100 and other companies including Argent, AXA, Barclays, Bartle Bogle Hegarty, BP, Burberry, Celine, Harrods, John Lewis, Lloyds Banking Group, RELX, SocietΓ© GΓ©nΓ©rale, Tesco, Thomson Reuters, UBS, USS, Waitrose and WD40 among others; numerous small and medium-sized enterprises, from start-ups to fast-growing private businesses, and a wide range of organisations in the not-for-profit sector including the BBC, Cambridge Assessment, Glyndebourne, Tate, the Wellcome Sanger Institute, NHS Trusts, FE Colleges, the Civil Service and several charities, notably Save the Children UK.

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