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Talking to 'Crazy'
How to Deal with the Irrational and Impossible People in Your Life
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Talking to 'Crazy'
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Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?
What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his breakthrough new book Talking to Crazy, psychiatrist Mark Goulston says the key to handling irrational people and turning threats into allies is to learn to lean into the crazy---to empathize with it!
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Description
No matter how hard you try to reason with irrational people, it never works. So how do you talk to someone who just won't listen You can't win by ignoring the insanity, and you can't argue it away. However, you can stop it cold.
Top-ranked psychiatrist and communication expert Mark Goulston shows you just how to do so in this life-changing book for everyone trapped in maddening personal or professional relationships.
Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them.
In Talking to “Crazy”, you will learn:
- Why people act the way they do
- How instinctive responses can exacerbate the situation, and what to do instead
- When to confront a problem and when to walk away
- How to activate the Sanity Cycle, which quickly transforms you from threat to ally
- How to use 14 simple yet effective communication techniques, including assertive submission flattery, the kiss-off, and more
You can't reason with unreasonable people, but you can reach them. Talking to “Crazy” shows you just how easy it is to do it.
Book Hero Magic summarised reviews for this book. While it's new and still learning, it may not be perfect - your feedback is welcome! HOW HAS THIS BEEN REVIEWED?
Mark Goulston's Talking to Crazy offers insights into dealing with irrational and difficult people by understanding their defence mechanisms, thereby making personal and work life less stressful. The book provides practical advice, often described as counter-intuitive yet effective, for diffusing conflicts and improving communication with challenging individuals. Praised for its common-sense approaches and humour, this guide is considered essential for anyone navigating complex interpersonal dynamics, making it a notable addition to business and self-help literature.
Book Details
INFORMATION
ISBN: 9780814439296
Publisher: HarperCollins Focus
Format: Paperback / softback
Date Published: 10 July 2018
Country: United States
Imprint: Amacom
Contributors:
- Foreword by Marshall Goldsmith
- Foreword by Marshall Goldsmith
Audience: General / adult
DIMENSIONS
Spine width: 17.0mm
Width: 152.0mm
Height: 229.0mm
Weight: 299g
Pages: 272
About the Author
Mark Goulston is a business adviser, consultant, coach, speaker, and psychiatrist. The author of Get Out of Your Own Way and other popular books, he blogs for Harvard Business Review, Fast Company, Business Insider, The Huffington Post, and Psychology Today; co-hosts a weekly radio show; and is featured frequently in major media, including The Wall Street Journal, Fortune, Newsweek, Time, CNN, Fox News, and the TODAY show.
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