Mastering Civility

Name: Mastering Civility
Brand: Hachette Aotearoa New Zealand
SKU: 9781478947899
Price: 37.99 NZD
Availability: InStock

A Manifesto for the Workplace

By Christine Porath

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3.71

( 576 ratings, 83 reviews)

Summary

Mastering Civility by Christine Porath explores the impact of civility in the workplace, illustrating how polite and respectful behaviour can enhance productivity, teamwork, and overall success. The book delves into the consequences of incivility while offering practical strategies to cultivate a more civil, positive working environment for both leaders and employees. Porath supports her insights with research and real-life examples, making a compelling case for integrative respectful communication in business.
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Format: Paperback / softback

$37⁹⁹

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Mastering Civility

$37⁹⁹

Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

This book may appeal to you if you're interested in transforming workplace culture and enhancing leadership skills. Christine Porath provides insights into the power of civility in business, offering practical strategies to improve relationships, boost employee engagement, and drive success. It's an engaging read for leaders and professionals dedicated to fostering a positive and productive work environment.

Mastering Civility

From the leading authority on workplace incivility, Christine Porath, shows why it pays to be civil, and reveals just how to enhance effectiveness in the workplace and beyond by mastering civility.

Description

Incivility is silently chipping away at people, organisations, and our economy. Slights, insensitivities, and rude behaviours can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line.

In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.

Book Hero Magic summarised reviews for this book. While it's new and still learning, it may not be perfect - your feedback is welcome! HOW HAS THIS BEEN REVIEWED?

Mastering Civility by Christine Porath is praised for its in-depth research and actionable insights on improving workplace relationships and productivity through civility. The reviews commend the book for its compelling stories and practical advice on fostering a more respectful and effective work environment, highlighting its relevance for leaders aiming to address issues like incivility in business settings. Readers appreciate its blend of psychological insights, strategies for change, and the potential for creating humane and profitable organisations.

Book Details

INFORMATION

ISBN: 9781478947899

Publisher: Little, Brown & Company

Format: Paperback / softback

Date Published: 29 December 2016

Country: United States

Imprint: Hachette Audio

Audience: Tertiary education, Professional and scholarly

DIMENSIONS

Spine width: 22.0mm

Width: 136.0mm

Height: 208.0mm

Weight: 220g

Pages: 240

Collections

Business & Entrepreneurship Business Innovation & Creativity Business Strategy & Negotiation Christine Porath Non-Fiction Technology & Digital Transformation in Business

About the Author

Christine Porath is Associate Professor of Management at the McDonough School of Business at Georgetown University. Porath travels the world working with leading organizations such as Google and the International Monetary Fund to help them solve the vexing problem of incivility.