100,000+ Books, Games & Puzzles in-stock πŸ‡³πŸ‡Ώ

Overnight NZ-wide delivery on in-stock orders πŸš€

Leading Travel and Tourism Retail

How Businesses Can Sustainably Capture New Profits in Shopping Tourism
5.0 goodreads logo

Ratings/reviews counts are updated frequently.

Check link for latest rating.
( 12 ratings, 5 reviews)
Book Hero Magic crafted this summary to help describe this book. While it's new and still learning, it may not be perfect - your feedback is welcome! Summary
Leading Travel and Tourism Retail offers an essential guide for professionals engaged in retail within the travel and tourism sectors. The book explores adapting to the diverse needs of international travellers in a complex, post-pandemic world focused on memorable and socially-shareable experiences with environmental considerations. It covers competitive market analysis, product adaptation, ESG issues, talent management, funding access, political factors, and the influence of technology and data. Featuring in-depth interviews with top leaders from LVMH, Harrods, CHANEL, and others, the book provides a unique insider perspective on driving profits across airports, shopping malls, and city centre retail environments.
Read More
Format: Paperback / softback
$6499
AVAILABLE WITH SUPPLIER Ships from our Auckland warehouse within 3-4 weeks

Found a better price? Request a price match

Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

This book is ideal for retail professionals, consumer brand managers, hospitality leaders, policymakers, airport and transport operators, and anyone involved in the travel and tourism retail sector. It suits readers seeking to deepen their understanding of traveller behaviours, global market strategies, and innovative approaches to business growth within this specialised field.

Book Hero thinking about your next read

Understand the scope of the travel retail industry and learn from exclusive interviews and insights from the best known names in the field with this engaging guide.

Book Hero Magic formatted this description to make it easier to read. While it's new and still learning, it may not be perfect - your feedback is welcome! Description

WINNER: 2024 Axiom Business Book Awards - Bronze Medal in Business Reference

WINNER: 2023 Goody Business Book Awards - Business - Travel & Hospitality

Deepen your understanding of how to adapt to international travellers' different needs and backgrounds. Harness the burgeoning levels of tourism and learn everything you need to engage travellers with your business and spending money.

The modern traveller is complex, even more so in a post-pandemic world. International consumers are in search of memorable experiences that make them feel special and, ideally, share those experiences with others and bring those feelings home with them. While wanting to be more adventurous, they also want to make their trip safe and special while minimising their impact on the environment.

Leading Travel and Tourism Retail is an invaluable guide for any professional involved in the world of retail, including consumer brands, retailers, hospitality, landlords, politicians, airports, transportation, and technology groups.

Engaging and accessible, this book covers everything from assessing the competitive market situation to product adaptation, ESG, human talent management, accessing funding, political considerations, and the role of technology and data. It offers a unique glimpse behind the inner workings of some of the best-known brands in the world across airports, shopping malls, and city centre locations.

Delivering invaluable insight through fascinating interviews from high-profile leaders, including the President of LVMH Retail Asia, the CEO of Harrods, the President of CHANEL Perfumes & Cosmetics worldwide, this is a must-have book for those who want to drive profits.

LIST OF INTERVIEWS

Sir Tony Blair, former British Prime Minister, UK

Pierre-Hugues Schmit, Chief Commercial & Operations Officer at Vinci Airports Group, France

Ravi Thakran, Group Chairman of LVMH Asia, Singapore

Michael Ward, Managing Director of Harrods, UK

Jacques Stern, CEO of Global Blue, Switzerland

Vasiliki Petrou, CEO of Unilever Prestige, UK

Andrea d'Avack, President of the CHANEL Foundation, France

Pallak Seth, CEO of PDS Apparel Manufacturing, India

Louis de Bourgoing, International Chairman of WHSmith, UK

Jose-Antonio Lasanta, CEO of Prosegur Cash, Spain

Dan Cockerell, former Vice President of Disney's Magic Kingdom, USA

Tine Arentsen Willumsen, CEO of Above & Beyond Group, Founder of The Diversity Council, Denmark

Paul Samuels, Executive Vice President of AEG Entertainment Group, UK

Hugo Brady, Vice President of AEG Entertainment Group, UK

Malik Fernando, Director of Dilmah Tea, MJF Hotels and Holdings, Sri Lanka

Jonathan Chippindale, CEO of Holition Technologies, UK

Ben Zifkin, President of Hubba, Canada

DesirΓ©e Bollier, Chair and Chief Merchant of Value Retail, UK

Stewart Wingate, CEO of London Gatwick Airport, UK

Craig Robins, Founder and Owner of Miami Design District Development, USA

Taylor Safford, President and CEO of Pier 39, San Francisco, USA

Frances O'Grady, Secretary General of the Trades Union Congress, UK

Christine Comaford, business and leadership coach

Baroness Nicky Morgan, former Secretary of State for Digital, Culture, Media, and Sport, UK

Professor Ian Woodward at INSEAD, Singapore

Professor Steve Jarding, Harvard University, USA

Lesley Batchelor OBE, Director General of The Institute for Export & International Trade, UK

Jason Holt, Chair of the Apprenticeship Ambassador Network, Chairman of Holts Group, UK

Julia Simpson, President & CEO of World Travel & Tourism Council (WTTC)

Book Hero Magic summarised reviews for this book. While it's new and still learning, it may not be perfect - your feedback is welcome! HOW HAS THIS BEEN REVIEWED?

Sacha Zackariya’s work is praised for being a timely and powerful exploration of the international visitor economy, highlighting the critical economic role of shopping tourism. Helen Brocklebank, CEO of Walpole, commends its well-developed strategies and tactics that help brands navigate global disruption and capitalise on new opportunities. The book’s insightful analysis is valued for connecting major trends shaping luxury retail and travel, supported by interviews with industry leaders who have successfully driven business growth.

Book Hero reading reviews

Book Details

INFORMATION

ISBN: 9781398609501

Publisher: Kogan Page Ltd

Format: Paperback / softback

Date Published: 03 April 2023

Country: United Kingdom

Imprint: Kogan Page Ltd

Audience: Tertiary education, Professional and scholarly

DIMENSIONS

Spine width: 20.0mm

Width: 228.0mm

Height: 247.0mm

Weight: 227g

Pages: 272

About the Author

Sacha Zackariya is co-founder and CEO of ChangeGroup International Plc and Global Director of Forex for Prosegur, a global leader in tourist foreign exchange and tax free shopping services to 5 million customers per year. He is a retail and fintech leader, recipient of the Queens Award for International Trade and also founder of the Tree Foundation educational charity. In 2021, he was made elected Chairman of YPO Greater London part of an organization representing 30,000 CEOs with a combined total of $9 trillion in annual revenues.

More from Education & Reference

View all
  • Revenge of the Tipping Point
    Twenty-five years after the publication of his groundbreaking first book, Malcolm Gladwell returns with a brand new volume that reframes the lessons of The Tipping Point in a startling and revealing light. What does the heartbreaking fate of the cheetah tell us about the way we raise our children? Why do elite universities care so much about sports? What is...
    Paperback
    $2999
    Elsewhere:
    $3999
    (1)
    Available
    Ships in 4-6 weeks
  • The Body Keeps the Score
    The Body Keeps the Score by Dr Bessel van der Kolk is a compelling and compassionate exploration of the deep-seated impact of trauma on the human body and mind. This groundbreaking work delves into the complex causes of trauma and paints a vivid picture of the revolutionary treatments that are enabling countless individuals to reclaim their lives filled with purpose...
    Paperback
    $2400
    Elsewhere:
    $3000
    In Stock
    Ships tomorrow
  • New Release
    The Age Code
    What if the food you eat could rewind your biological clock? 'Clear and compelling' β€” Chris van Tulleken 'Really interesting and insightful' β€” Joe Wicks 'Fascinating' β€” Tim Spector From the rising incidence of cancer in the under-50s to increased infertility rates, there are signs everywhere that growing numbers of us are ageing too quickly. Why? Many believe there’s one...
    Paperback
    $2999
    Elsewhere:
    $3799
    In Stock
    Ships tomorrow
  • Signed Copy
    New Release
    "What Were You Thinking!?"
    Everything parents need to know about their baby, child or teen's developing brain to raise resilient, emotional intelligent kids, by globally renowned neuroscience educator Nathan Wallis. 'What were you thinking!?'If you've ever asked this in despair while watching a toddler melt down, a tween push boundaries or a teenager make a truly terrible decision, this book is for you.InΒ "What Were...
    Paperback
    $3299
    Elsewhere:
    $3999
    In Stock
    Ships tomorrow
  • New Release
    One Last Question, Prime Minister
    From Muldoon to Luxon, untold stories from the House of Parliament Barry Soper has spent close to five decades questioning New Zealand's prime ministers.From the imposing, larger-than-life characters of Rob Muldoon and David Lange, to the golden age of Helen Clark and John Key, and the post-Covid era of Jacinda Ardern and the 'Chrises', Soper's insight and nose for a...
    Paperback
    $3199
    Elsewhere:
    $3999
    (6)
    In Stock
    Ships tomorrow
  • New Release
    Regime Change
    From the two reporters who have covered him more closely than perhaps anyone else over the past decade comes this definitive portrait of Donald Trump in the White House and the first year of his second presidency. Based on hundreds of interviews and unprecedented reporting from deep within the administration’s most closely guarded rooms, Regime Change takes the reader into...
    Paperback
    $3299
    Elsewhere:
    $4299
    In Stock
    Ships tomorrow
  • New Release
    2027 Witch's Diary - Southern Hemisphere
    From the bestselling authors of Spellcasting, which has now sold over 250,000 copies worldwide, comes the essential witchy journal to plan your days, harness magick, and connect with higher powers. Features include: 8" x 6" (8" x 12" open) Beautiful glossy gold gatefold cover Compact size, perfect to carry in your bag and keep on you throughout the day 12-month...
    Paperback
    $1999
    Elsewhere:
    $2299
    In Stock
    Ships tomorrow
  • Signed Copy
    Go Hard or Go Home
    From the front bench to rock bottom:Β Go Hard or Go HomeΒ is Kiri Allan's fearless memoir of ambition, disruption and survival in NZ politics and beyond. Kiri Allan's six-year political career spanned some of the most challenging times in recent history. Events a government might encounter once in a generation stacked up: a terrorist attack, a volcanic eruption, destructive and deadly...
    Paperback
    $3199
    Elsewhere:
    $4000
    Pre-order
    Out 4 Aug 2026
  • Roadmap to Property Success
    Ready to ditch the 9-to-5 and build lasting wealth through property? In Roadmap to Property Success, seasoned investor and coach Steve Goodey shares the exact strategies that helped him – and thousands of Kiwis – build sustainable property portfolios from scratch. With real-life lessons, hard-won wisdom, and zero sugar-coating, this is your no-BS guide to property investing in New Zealand....
    Paperback
    $3199
    Elsewhere:
    $3999
    In Stock
    Ships tomorrow
  • New Release
    Suicidal Empathy
    The bestselling author of The Parasitic Mind shows why empathy in politics leads to civilizational collapse. What happens when a society elevates victimhood to a virtue and decides that punishment is cruel? You get the disease Dr. Gad Saad calls suicidal empathy. And the West may be terminally infected. In his new book, Suicidal Empathy, Saad unleashes a blistering critique...
    Paperback
    $3099
    Elsewhere:
    $3799
    In Stock
    Ships tomorrow
  • Man's Search For Meaning
    Man's Search for Meaning by Viktor E. Frankl is a profound, thought-provoking memoir and psychological exploration that delves into the harrowing experiences of life in Nazi concentration camps, intertwined with the author’s groundbreaking theories on existential psychology. The book is a testament to the resilience of the human spirit, offering a beacon of hope and a roadmap for finding purpose...
    Paperback
    $1800
    Elsewhere:
    $2100
    (1)
    In Stock
    Ships tomorrow
  • How Will I Ever Get Through This?
    'Dr Lucy's unpacking of the grief that comes with living losses was a lightbulb moment for me.' Ellidy Pullin 'The best work I know on positive psychology and grief is Lucy Hone's.' Martin Seligman 'Lucy's insights are practical, wise, and deeply human - they stay with you long after you read them.' Chelsea Pottenger From bestselling author and TED speaker...
    Paperback
    $3299
    Elsewhere:
    $3799
    In Stock
    Ships tomorrow

Why buy from us?

Book Hero is not a chain store or big box retailer. We're an independent 100% NZ-owned business on a mission to help more Kiwis rediscover a love of books and reading!

Service & Delivery

Service & Delivery

Our warehouse in Auckland holds over 100,000 books, toys, board games and puzzles in-stock so you're not waiting for your order to arrive from overseas.

Auckland Bookstore

Auckland Bookstore

We're primarily an online store, but for your convenience you can pick up your order for free from our bookstore, which is right next door to our warehouse in Hobsonville.

Our Gifting Service

Our Gifting Service

Books make wonderful thoughtful gifts and we're here to help with gift-wrapping and cards. We can even send your gift directly to your loved one.