Emotional Intelligence

Name: Emotional Intelligence
Brand: Taylor & Francis
SKU: 9780566088360
Price: 447.0 NZD
Availability: InStock

Activities for Developing You and Your Business

By Ann Cartwright and Amanda Solloway

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Summary

Emotional Intelligence offers a practical guide to developing essential interpersonal skills for managers and employees alike. It focuses on building rapport, effective communication, and trust within teams by enhancing self-awareness and understanding of others. The book includes a series of proven training activities, complete with detailed instructions and handouts, designed to improve personal and social awareness as well as relationship management.
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Format: Paperback / softback

$447⁰⁰

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Emotional Intelligence

$447⁰⁰

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Ideal for line managers, team leaders, HR professionals, and anyone involved in people management or collaborative projects seeking to improve emotional intelligence and leadership skills in a business environment.

This collection of training activities provides managers and employees with a series of proven exercises for raising their personal and social awareness, self and relationship management. Each activity includes detailed instructions for the user or facilitator as well as copies of any handout materials.

Description

Building rapport, communicating and establishing trust with people, whether as a line manager, as part of a department, or within a temporary project team, involves a fundamental set of human and business skills. However, this set of skills is often where the majority of managers feel least equipped to cope.

Emotional Intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This collection of training activities provides managers and employees with a series of proven exercises for raising personal and social awareness, and skills for managing oneself and relationships with others.

Each activity includes detailed instructions for the user or facilitator as well as copies of any handout materials. The collection is available as a looseleaf manual or on CD ROM.

Book Details

INFORMATION

ISBN: 9780566088360

Publisher: Taylor & Francis Ltd

Format: Paperback / softback

Date Published: 28 March 2009

Country: United Kingdom

Imprint: Gower Publishing Ltd

Audience: Professional and scholarly

DIMENSIONS

Width: 210.0mm

Height: 297.0mm

Weight: 997g

Pages: 376

Collections

Amanda Solloway Ann Cartwright Business & Entrepreneurship Business Leadership & Management Company Culture & Human Resources Non-Fiction

About the Author

Ann Cartwright is an experienced manager, facilitator, trainer and co-author of Activities for Achieving Change, Activities for Coaching and Mentoring and The Mentoring Manual. Ann runs her own consultancy, Brooke McNee Ltd (www.brookemcnee.com) and is a director of East Midlands Development Agency, Nottingham Council for Voluntary Services and Chair of the Derbyshire and Nottinghamshire Branch of CIPD. Amanda Solloway is an experienced facilitator and development advisor as well as being a Master NLP Practitioner and fully qualified Coach. Amanda has her own Development Consultancy and is a School Governor, a Business Mentor for the Prince's Trust and a member of the Derbyshire and Nottinghamshire CIPD Branch.