Emotional Intelligence
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See moreThis collection of training activities provides managers and employees with a series of proven exercises for raising their personal and social awareness, self and relationship management. Each activity includes detailed instructions for the user or facilitator as well as copies of any handout materials.
Building rapport, communicating and establishing trust with people, whether as a line manager, as part of a department, or within a temporary project team, involves a fundamental set of human and business skills. However, this set of skills is often where the majority of managers feel least equipped to cope.
Emotional Intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This collection of training activities provides managers and employees with a series of proven exercises for raising personal and social awareness, and skills for managing oneself and relationships with others.
Each activity includes detailed instructions for the user or facilitator as well as copies of any handout materials. The collection is available as a looseleaf manual or on CD ROM.
Book Details
INFORMATION
ISBN: 9780566088360
Publisher: Taylor & Francis Ltd
Format: Paperback / softback
Date Published: 28 March 2009
Country: United Kingdom
Imprint: Gower Publishing Ltd
Audience: Professional and scholarly
DIMENSIONS
Width: 210.0mm
Height: 297.0mm
Weight: 997g
Pages: 376
About the Author
Ann Cartwright is an experienced manager, facilitator, trainer and co-author of Activities for Achieving Change, Activities for Coaching and Mentoring and The Mentoring Manual. Ann runs her own consultancy, Brooke McNee Ltd (www.brookemcnee.com) and is a director of East Midlands Development Agency, Nottingham Council for Voluntary Services and Chair of the Derbyshire and Nottinghamshire Branch of CIPD. Amanda Solloway is an experienced facilitator and development advisor as well as being a Master NLP Practitioner and fully qualified Coach. Amanda has her own Development Consultancy and is a School Governor, a Business Mentor for the Prince's Trust and a member of the Derbyshire and Nottinghamshire CIPD Branch.
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