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The Language of Global Success

How a Common Tongue Transforms Multinational Organizations
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( 27 ratings, 4 reviews)
Book Hero Magic crafted this summary to help describe this book. While it's new and still learning, it may not be perfect - your feedback is welcome! Summary
The Language of Global Success by Tsedal Neeley explores how the decision to adopt English as a common language impacts a Japanese company's global operations. It delves into the challenges and opportunities faced by employees across various cultural backgrounds and the ensuing organisational transformation. The book highlights the critical role of language in facilitating international business and the personal and professional adjustments required for success.
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Format: Paperback / softback
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Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

You might enjoy this book if you're interested in understanding how language impacts global business operations and organisational efficiency. It offers insights into the challenges and benefits of adopting a single language in multinational companies, with a focus on real-world examples and practical implications for fostering better communication and collaboration.

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"A fascinating examination of how an English-language mandate at a Japanese firm, Rakuten, unfolded over time and how employees reacted to it"--Back of jacket.

Book Hero Magic formatted this description to make it easier to read. While it's new and still learning, it may not be perfect - your feedback is welcome! Description

How one global organisation's lingua franca mandate shaped the lives of its employees around the world. For nearly three decades, English has been the lingua franca of cross-border business, yet studies on global language strategies have been scarce.

Providing a rare behind-the-scenes look at the high-tech giant Rakuten in the five years following its English mandate, The Language of Global Success explores how language shapes the ways in which employees in global organisations communicate and negotiate linguistic and cultural differences.

Drawing on 650 interviews conducted across Rakuten's locations around the world, Tsedal Neeley argues that an organisation's lingua franca is the catalyst by which all employees become some kind of "expat"β€”detached from their native tongue or culture.

Demonstrating that language can serve as the conduit for an unfamiliar culture, often in unexpected ways, Neeley uncovers how all organisations might integrate language effectively to tap into the promise of globalisation.

Book Hero Magic summarised reviews for this book. While it's new and still learning, it may not be perfect - your feedback is welcome! HOW HAS THIS BEEN REVIEWED?

The Language of Global Success explores how global firms manage language diversity to foster communication and efficiency. Reviews commend its practical insights into language strategies and its thorough case study analysis, particularly highlighting its relevance to international businesses. It is praised for its engaging writing and extensive research, making it a valuable resource for both academics and practitioners in the field of global business.

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Book Details

INFORMATION

ISBN: 9780691196121

Publisher: Princeton University Press

Format: Paperback / softback

Date Published: 19 November 2019

Country: United States

Imprint: Princeton University Press

Illustration: 2 b/w illus. 5 tables.

Audience: Tertiary education, Professional and scholarly

DIMENSIONS

Width: 156.0mm

Height: 235.0mm

Weight: 250g

Pages: 200

About the Author

Tsedal Neeley is professor of business administration in the Organizational Behavior Unit at Harvard Business School.

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