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It's All Your Fault at Work!
Managing Narcissists and Other High-Conflict People
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Check link for latest rating. ( 82 ratings, 9 reviews)
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It's All Your Fault at Work!
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Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?
A four-step method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work: customers, employees, managers and business-owners.
Author, Bill Eddy, has many (up to 50) speaking engagement/year, in which he promotes/sells books back-of-room at each event. Some are international or national conferences and others are organizations who invite him to speak at all or half-day trainings or as keynote or workshop speaker at conferences. We are releasing 5 Bill Eddy titles for Fall 2014, with each book expected to cross-promote. All 5 titles focus on conflict in the workplace instead of Bill's previous titles that focused on family law/divorce. Bill does radio and print interviews upon request. He teaches a course at Pepperdine University once/year. $1000 marketing/publicity budget National radio interviews Advertising in National and international publications: Society for Human Resource Management; National Human Resources Association; Professionals in Human Resources Association; American Management Association; American Association of Healthcare Administrative Management; Small Business Association; others. Promotion targeting business publications Published to coincide with: BIFF (2e)!; So What's Your Proposal?; New Ways for Work: Workbook; New Ways for Work: Coaching Manual. β Promotion on authors websites: www.highconflictinstitute.com, www.biff.com (not "live" yet) and www.newways4families.com. Promotion on publisher websites: www.highconflictinstitutepress.com, www.unhookedbooks.com. Social media campaigns on authors outlets and publisher's outlets, i.e. Facebook, Twitter, blog, Pinterest. Two years ago, over 1100 sites linked to Bill's blog and/or website. I'm not sure what those numbers are now, but they're likely the same or increased. β Publicity and promotion in conjunction with author's speaking engagements (see listing below): January 1/16 -- Handling High Conflict Personalities with the CARS Method Radio Interview of Bill Eddy by Doug Noll (book tie-in: It's All Your Fault!; BIFF), Contact: www.WSradio.com at 7:00pm Pacific Time Zone February 2/12 -- New Ways for Families: National Judicial Institute - Family Law Seminar, Quebec City, Quebec, Canada (no book tie-in) 2/20 -- 7 Tips for Managing High Conflict People, North County Bar Association, Vista, CA (book tie-in: BIFF; High Conflict People in Legal Disputes; It's All Your Fault!; New Ways for Families entire series). Contact: www.NorthCountyBar.org 2/25 -- Law and Ethics Update, Kaiser Permanente Psychosocial Clinicians, San Diego, CA (book tie-in: It's All Your Fault!; BIFF; It's All Your Fault at Work!; New Ways for Work Coaching Manual; New Ways for Work Workbook). Contact: Linda.S.Thornton@kp.org 2/27 - 28 (PST) New Ways for Families "Day Two" Training, Family Law Pathways Network, Alice Springs, NT, Australia - by Skype (book tie-in: New Ways for Families Professional Guidebook; New Ways for Families Parent Workbook; BIFF). Contact: michelle@newways4families.com March 3/1 -- Managing High Conflict People. Law School for Social Workers Annual CEU Event, Portland, OR (book tie-in: High Conflict People in Legal Disputes; BIFF; New Ways for Families entire series) Contact: www.naylaw.com 3/14 -- Transformation of High Conflict Disputes Through Mediation, 2014 Orange County Mediation Conference, University of California, Irvine, CA (book tie-in: High Conflict People in Legal Disputes; BIFF; New Ways for Families Pre-Mediation Workbook; New Ways for Families Pre-Mediation Coaching Manual). Contact: www.ocmediationconference.org 3/28 -- Managing High Conflict Personalities - in Separation and Divorce, Louisiana Chapter - Association of Family and Conciliation Courts, New Orleans, LA (book tie-in: High Conflict People in Legal Disputes; BIFF; New Ways for Families entire listing). Contact: www.afccla.org
Book Hero Magic formatted this description to make it easier to read. While it's new and
still learning, it may not be perfect - your
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Description
Increasingly, we experience high-conflict people, especially narcissists, in the workplace. Angry customers. Undercutting co-workers. Bullying managers. Destructive business owners.
It's All Your Fault at Work! helps you manage high-conflict people in the workplace. Once you recognize their predictable behaviour patterns, a 4-Step Method can be used to calm them, analyse your options, respond to their hostility, and set limits on their behaviour.
Book Hero Magic summarised reviews for this book. While it's new and still learning, it may not be perfect - your feedback is welcome! HOW HAS THIS BEEN REVIEWED?
The book is praised as an essential resource for leaders and managers dealing with high-conflict personalities in the workplace. It offers practical techniques for maintaining focus on solutions and improving workplace dynamics rather than engaging in arguments. The insights provided are valuable for understanding and managing difficult personalities, particularly in complex and turbulent work environments, making it a recommended read for business managers and global executives.
Book Details
INFORMATION
ISBN: 9781936268665
Publisher: HCI Press
Format: Paperback / softback
Date Published: 19 March 2015
Country: United States
Imprint: HCI Press
Illustration: illustrations
Audience: General / adult
DIMENSIONS
Spine width: 15.0mm
Width: 139.0mm
Height: 215.0mm
Weight: 297g
Pages: 244
About the Author
Negotiation and mediation expert Bill Eddy is president of the High Conflict Institute and a certified family law specialist. Prior to becoming a lawyer, Eddy worked as a licensed clinical social worker. He speaks throughout the U.S. and internationally about high-conflict personalities and provides consultation and training on workplace issues. He is also the author of several books on managing and responding to high-conflict people, including New Ways for Work, a method for managing potentially high-conflict employees. He lives in San Diego, California.
L.Georgi DiStefano is a licensed clinical social worker with extensive experience as a therapist, Employee Assistance provider, management consultant, and a popular speaker on workplace conflict resolution. She has authored several books and articles, and has directed mental health and substance abuse programs. She lives in San Diego, California.
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