Bill Eddy

We live in an age of rapid change and instant communication. We also live in a culture of blame and disrespect, creating a need to manage our responses to high-conflict people. A BIFF Response can be applied in any communication anywhere—online, on social media, in a letter, or even in person. It can be used at work, earning you respect...

Complain! Complain! Complain! Have you ever dealt with high-conflict people who blame you or others for one problem after another without taking any responsibility themselves? Don't you feel like wringing their necks? Instead, consider the simple method taught in this book for getting them out of the past and away from blaming everyone else. Get them to quickly focus on...

Increasingly, we experience high-conflict people, especially narcissists, in the workplace. Angry customers. Undercutting co-workers. Bullying managers. Destructive business owners. It's All Your Fault at Work! helps you manage high-conflict people in the workplace. Once you recognize their predictable behaviour patterns, a 4-Step Method can be used to calm them, analyse your options, respond to their hostility, and set limits on...

Why do so many of us commit to the wrong person? Most believe that attraction and compatibility are the keys to relationship success when, in reality, these are red flags in 15-20% of the population. When it comes to love, the brain is irrational and shortsighted. We make decisions based on incomplete information, biased understanding, and strong emotion. Love truly...

It's All Your Fault! explains, in easy-to-understand terminology, behaviours of people who have personality disorders, particularly blaming, irrational, and impulsive behaviours. This is a growing problem—possibly affecting over 25 percent of the US population—and a predictable one that can be managed to keep everyday problems from becoming high-conflict disputes.

Hostile emails, letters, and conversations can drain inordinate amounts of time, emotional energy, and expense in the workplace. For over a dozen years, the BIFF method of communicating has helped thousands of people calm conflicts and create clear communication in response to misinformation, blame, and unnecessary anger in writing or in-person. This new book focuses exclusively on workplace conflicts—internal and...

The level of stress and conflict in today's world is higher than seen in decades. We all can use tools for managing the emotions this has caused. At the same time, there also appear to be more high conflict people who are preoccupied with blaming others and verbally venting or attacking those around them. Yet, these upset emotions and conflicts...

Bestselling author, therapist, lawyer, and mediator Bill Eddy describes how dangerous, high-conflict personalities have gained power in governments worldwide—and what citizens can do to keep these people out of office. The bestselling author and therapist describes how electing high-conflict personalities—from Hitler and Mao to Putin and Trump—threatens democracy. Democracy is under siege. The reason isn't politics but personalities—too many countries...

In this tenth anniversary edition of Don't Alienate the Kids!, attorney, mediator, and therapist Bill Eddy shows readers how to protect children from the harm of alienation and high-conflict divorce, boosting their resilience by teaching them to think flexibly, manage their emotions, and moderate their behaviours. We all know breakups can get ugly. But sometimes they can get downright vicious,...

High conflict mediation requires a paradigm shift from traditional mediation—high conflict experts Bill Eddy and Michael Lomax show you how. Over the past ten years, the authors have been developing and practising tips for managing high conflict clients in mediation, which is now a fully developed method called New Ways for Mediation. Mediating High Conflict Disputes provides all the little...

In a relationship with someone who has BPD or NPD? You deserve clarity, safety, and the power to choose what’s right for you. If your romantic partner, spouse, husband, wife, boyfriend, or girlfriend struggles with borderline personality disorder (BPD) or narcissistic personality disorder (NPD), you may feel trapped in a cycle of gaslighting, emotional abuse, blame, and high-conflict arguments. You...

Coparenting is hard in any circumstance, and when doing it with someone that has a high conflict personality, it can seem impossible. The first step is to admit that you are outmatched in every way except for the ability to learn new skills related to the high conflict personality. My life did not change until I began to read, understand,...

BIFF is simple, powerful, and impactful. This book should be mandatory reading for the entire legal industry. Once you start to use BIFF, it becomes an antidote for caustic interactions. You can't stop the poison, but BIFF gives you the antidote to counteract it safely. Read it, apply it, and start to use the power of BIFF. - Attorney Steve...

People with high conflict personalities (HCPs) clog our courts as plaintiffs with inappropriate claims against their personal "targets of blame," and as defendants who have harmed others and need to be stopped. Everybody knows someone with a High Conflict Personality. "How can he be so unreasonable?" "Why does she keep fighting? Can't she see how destructive she is?" "Can you...