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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
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Check link for latest rating. ( 78,910 ratings, 4,889 reviews)
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Format: Paperback / softback
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Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?
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still learning, it may not be perfect - your
feedback is welcome!
Description
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.
The book that revolutionised business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
This new edition addresses issues that have arisen in recent years. You’ll learn how to:
- Respond when someone initiates a crucial conversation with you
- Identify and address the lag time between identifying a problem and discussing it
- Communicate more effectively across digital mediums
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results.
Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Book Hero Magic summarised reviews for this book. While it's new and still learning, it may not be perfect - your feedback is welcome! HOW HAS THIS BEEN REVIEWED?
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition is praised for offering practical communication strategies that are invaluable in both personal and professional settings. Reviewers appreciate the book's ability to provide clear frameworks for navigating difficult conversations, enhancing understanding and collaboration. Its updated content continues to receive positive feedback for being relevant and applicable to modern-day challenges, making it a recommended read for those looking to improve their conversation skills.
Book Details
INFORMATION
ISBN: 9781260474183
Publisher: McGraw-Hill Education
Format: Paperback / softback
Date Published: 06 October 2021
Country: United States
Imprint: McGraw-Hill Education
Edition: 3rd edition
Audience: General / adult
DIMENSIONS
Spine width: 25.0mm
Width: 152.0mm
Height: 229.0mm
Weight: 356g
Pages: 304
About the Author
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
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