Working with Difficult People

Name: Working with Difficult People
Brand: Penguin Random House NZ
SKU: 9780143111870
Price: 27.0 NZD
Availability: InStock

Handling the Ten Types of Problem People without Losing Your Mind

By Muriel Solomon and Amy Cooper Hakim

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Summary

Working with Difficult People by Muriel Solomon and Amy Cooper Hakim is a practical guide designed to help you navigate and manage challenging interactions in the workplace. It offers strategic advice on handling various personality types, improving communication, and resolving conflicts effectively. The book provides tools for enhancing workplace relationships, ultimately fostering a more harmonious and productive environment.
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Format: Paperback / softback

$27⁰⁰

Elsewhere:

~~$30⁰⁰~~

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Working with Difficult People

$27⁰⁰

Elsewhere:

~~$30⁰⁰~~

Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

You might enjoy this book if you find yourself often dealing with challenging colleagues or clients and need practical strategies to navigate those interactions. This book offers insightful methods and tips for improving workplace dynamics, enhancing your communication skills, and fostering a more productive environment.

Working with Difficult People

Description

Working with Difficult People is a revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.

Your work day is filled with them—people who frustrate, impede, manoeuvre, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.

Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers. It offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

Book Details

INFORMATION

ISBN: 9780143111870

Publisher: J.P.Tarcher,U.S./Perigee Bks.,U.S.

Format: Paperback / softback

Date Published: 06 December 2016

Country: United States

Imprint: J.P.Tarcher,U.S./Perigee Bks.,U.S.

Audience: General / adult

DIMENSIONS

Width: 140.0mm

Height: 210.0mm

Weight: 0g

Pages: 352

Collections

Amy Cooper Hakim Business & Entrepreneurship Company Culture & Human Resources Happiness & Mental Health Mindset & Self Help Motivation & Inspiration Muriel Solomon New Year, New You Non-Fiction Penguin Books Personal Development Philosophy & Psychology Productivity & Time Management Self-Help & Personal Development

About the Author

AMY COOPER HAKIM, PhD, is the founder of The Cooper Strategic Group, a management consulting firm that specializes in training and development, targeted hiring, and survey design and analysis. As an Industrial/Organizational psychology practitioner she provides solutions to make businesses run smoothly and help employers find, maintain, and effectively utilize top-notch employees. MURIEL SOLOMON worked in communications for over 40 years. She taught her "Strategic Talking" method to companies throughout the United States, and wrote a syndicated column for the Miami Herald for many years.