The Outward Mindset

The new edition of an international bestseller helps individuals and organisations work more effectively together by shifting to an outward mindset to improve performance, spark collaboration, and accelerate innovation.

The new edition of an international bestseller helps individuals and organisations shift to a new mindset that will improve performance, spark collaboration, accelerate innovation, and make your life and the lives of everyone around you better.

Without even being aware of it, many of us operate from an inward mindset, a single-minded focus on our own goals and objectives. This book points out the many ways, some quite subtle and deceptive, that this mindset invites tension and conflict. But incredible things happen when people switch to an outward mindset. They intuitively understand what coworkers, colleagues, family, and friends need to be successful and happy. Their organisations thrive, and astonishingly, by focusing on others they become happier and more successful themselves! This new mindset brings about deep and far-reaching changes.

The Outward Mindset presents compelling true stories to illustrate the gaps that individuals and organisations typically experience between their actual inward mindsets and their needed outward mindsets. It provides simple yet profound guidance and tools to help bridge this mindset gap. This new edition includes a new preface, updated case studies, and new material covering Arbinger's latest research on mindsets. In the long run, changing negative behaviour without changing one's mindset doesn't last—the old behaviours always reassert themselves. But changing the mindset that causes the behaviour changes everything.