Painless Performance Conversations
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Painless Performance Conversations
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Actionable communication and management strategies for tackling difficult workplace discussions Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often have difficulties finding the right words to get their message across.
Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often have difficulties finding the right words to get their message across. Painless Performance Conversations presents actionable and practical communication and management strategies for any manager looking to effectively influence employee performance. Learn how to focus these conversations for maximum impact on performance, crystallise expectations for what success looks like, and engage employees in solution-finding.
Presenting four key mindsets and an easy-to-use conversation model, this book offers the tangible solutions managers need to tackle critical workplace discussions with poise and professionalism, as well as the tools needed to stay focused in otherwise difficult conversations.
- Eliminates the pain and fear that leads to procrastination of tough workplace conversations.
- Reduces the harmful impacts of judgement in performance conversation.
- Helps managers create a culture of ownership and accountability.
- Author Marnie E. Green is a featured blogger for Jobing.com and shares her popular and practical management perspectives in keynotes, webinars, and workshops with thousands of leaders in organizations worldwide.
Painless Performance Conversations will help you lead performance-related conversations with confidence and create a culture of workplace accountability.
Book Details
INFORMATION
ISBN: 9781118533536
Publisher: John Wiley & Sons Inc
Format: Paperback / softback
Date Published: 10 May 2013
Country: United States
Imprint: John Wiley & Sons Inc
Audience: Professional and scholarly
DIMENSIONS
Spine width: 18.0mm
Width: 152.0mm
Height: 229.0mm
Weight: 272g
Pages: 224
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About the Author
Marnie E. Green , CSP is the Principal Consultant of the Management Education Group, Inc., a firm that supports the performance management practices of public and private sector organizations. Green provides valuable step- by-step programs and consulting services that create more confident leaders. She is a featured blogger for Jobing.com, a sponsored webinar presenter on HR.com, and has published more than twenty-five articles in trade journals including HR News , Public Personnel Management , and the Public Manager .
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