100,000+ Books, Games & Puzzles in-stock πŸ‡³πŸ‡Ώ

Overnight NZ-wide delivery on in-stock orders πŸš€

The Product-Led Organization

Drive Growth By Putting Product at the Center of Your Customer Experience
3.68 goodreads logo

Ratings/reviews counts are updated frequently.

Check link for latest rating.
( 190 ratings, 23 reviews)
Book Hero Magic crafted this summary to help describe this book. While it's new and still learning, it may not be perfect - your feedback is welcome! Summary
The Product-Led Organization offers a strategic playbook for software product teams aiming to transform their companies by placing the product at the heart of the customer experience. It details how leading businesses grow by delivering intuitive, delightful digital products that anticipate users' needs. The book covers setting measurable goals, integrating sales, marketing, and support into the product, and using customer feedback to craft effective roadmaps, all grounded in the expertise of Pendo's co-founder.
Read More
Format: Hardback
$6699
AVAILABLE WITH SUPPLIER Ships from our Auckland warehouse within 3-4 weeks

Found a better price? Request a price match

Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

This book is ideal for software product managers, business leaders, and digital innovators seeking to drive growth through a product-led approach and improve their organisation's customer experience.

Book Hero thinking about your next read

Book Hero Magic formatted this description to make it easier to read. While it's new and still learning, it may not be perfect - your feedback is welcome! Description

A playbook on product-led strategy for software product teams

There's a common strategy used by the fastest growing and most successful businesses of our time. These companies are building their entire customer experience around their digital products, delivering software that is simple, intuitive and delightful, and that anticipates and exceeds the evolving needs of users. Product-led organisations make their products the vehicle for acquiring and retaining customers, driving growth, and influencing organisational priorities. They represent the future of business in a digital-first world.

This book is meant to help you transform your company into a product-led organisation, helping to drive growth for your business and advance your own career. It provides:

  • A holistic view of the quantitative and qualitative insights teams need to make better decisions and shape better product experiences.
  • A guide to setting goals for product success and measuring progress toward meeting them.
  • A playbook for incorporating sales and marketing activities, service and support, as well as onboarding and education into the product.
  • Strategies for soliciting, organising and prioritising feedback from customers and other stakeholders; and how to use those inputs to create an effective product roadmap.

The Product-Led Organization: Drive Growth By Putting Product at the Center of Your Customer Experience was written by the co-founder and CEO of Pendoβ€”a SaaS company and innovator in building software for digital product teams. The book reflects the author’s passion and dedication for sharing what it takes to build great products.

Book Details

INFORMATION

ISBN: 9781119660873

Publisher: John Wiley & Sons Inc

Format: Hardback

Date Published: 26 October 2020

Country: United States

Imprint: John Wiley & Sons Inc

Audience: General / adult

DIMENSIONS

Spine width: 23.0mm

Width: 158.0mm

Height: 231.0mm

Weight: 431g

Pages: 272

About the Author

TODD OLSON is CEO and co-founder of Pendo, a platform that accelerates and deepens product adoption for companies everywhere. He has raised over $200 million in venture capital, counts over 1,500 customers, and employs 450 people in six offices around the world.

More from Engineering & Technology

View all
  • New Release
    The Age Code
    What if the food you eat could rewind your biological clock? 'Clear and compelling' β€” Chris van Tulleken 'Really interesting and insightful' β€” Joe Wicks 'Fascinating' β€” Tim Spector From the rising incidence of cancer in the under-50s to increased infertility rates, there are signs everywhere that growing numbers of us are ageing too quickly. Why? Many believe there’s one...
    Paperback
    $2999
    Elsewhere:
    $3799
    In Stock
    Ships today
  • Roadmap to Property Success
    Ready to ditch the 9-to-5 and build lasting wealth through property? In Roadmap to Property Success, seasoned investor and coach Steve Goodey shares the exact strategies that helped him – and thousands of Kiwis – build sustainable property portfolios from scratch. With real-life lessons, hard-won wisdom, and zero sugar-coating, this is your no-BS guide to property investing in New Zealand....
    Paperback
    $3199
    Elsewhere:
    $3999
    In Stock
    Ships today
  • Kitchen Confidential
    The classic bestseller from the star of Parts Unknown and No Reservations: 25th Anniversary edition, with a new introduction by Irvine Welsh. BEFORE THERE WAS THE BEAR, THERE WAS BOURDAIN. β€˜Elizabeth David written by Quentin Tarantino’ β€” A.A. Gill β€˜Fantastic: as lip-smackingly seductive as a bowl of fat chips and pungent aioli’ β€” Daily Telegraph After twenty-five years of sex,...
    Paperback
    $2500
    Elsewhere:
    $2799
    (2)
    In Stock
    Ships today
  • LEGO Chain Reactions 2: Gravity Drop
    Assemble a high-quality, foot-and-a-half tall chipboard gravity drop tower full of LEGO contraptions. Unleash a pack of 6 wooden balls from the starting gate and watch them race through a maze of twists and turns, sliding down ramps, flipping spinners, and whirling down a funnel before they finally plonk into their destined buckets. (All included right out of the box!)...
    Set
    $3600
    Elsewhere:
    $3999
    In Stock
    Ships today
  • Baking and Pastry
    Baking and Pastry, Third Edition continues its reputation as being a must-have guide for all culinary and baking and pastry students, as well as baking and pastry industry professionals. This new edition improves upon the last with the addition of hundreds of new recipes and photographs, along with revised, up-to-date information on creating spectacular pastries, desserts, and breads. New content...
    Hardback
    $18900
    Available
    Ships in 2-3 weeks
  • Baked to Perfection
    WINNER OF THE FORTNUM & MASON FOOD AND DRINK AWARDS 2022WINNER OF THE GUILD OF FOOD WRITERS SPECIALIST SUBJECT AWARD 2022FINALIST IN THE IACP AWARDS 2022 'I have nothing against gluten, but this book is just full of recipes I long to make' β€” Nigella Lawson The only gluten-free baking book you'll ever need, with delicious recipes that work perfectly...
    Hardback
    $5299
    Backorder
    Ships late August
  • Astrophysics for People in a Hurry
    There's no better guide through mind-expanding questions such as what the nature of space and time is, how we fit within the universe, and how the universe fits within us than Neil deGrasse Tyson. But today, few of us have time to contemplate the cosmos. So Tyson brings the universe down to Earth succinctly and clearly, with sparkling wit, in...
    Hardback
    $3300
    Elsewhere:
    $3599
    In Stock
    Ships today
  • Secret Lives of Colour
    'A mind-expanding tour of the world without leaving your paintbox. Every colour has a story, and here are some of the most alluring, alarming, and thought-provoking. Very hard painting the hallway magnolia after this inspiring primer' SIMON GARFIELD THE MODERN CLASSIC, NOW BOLDER, BRIGHTER AND WITH 25 NEW COLOURS. The history of colour tells the vivid story of civilisation. From...
    Hardback
    $7000
    In Stock
    Ships today
  • The Hunger Code
    From the author of the multi-million-copy bestseller The Obesity Code comes The Hunger Code. For generations, we've accepted the story that weight loss never lasts - that as soon as you go off your diet or stop taking your medication you will revert to your old self and regain weight, and the dieting journey will start all over again. But...
    Paperback
    $3200
    Elsewhere:
    $3800
    In Stock
    Ships today
  • If Anyone Builds It, Everyone Dies
    The founder of the field of AI risk explains why superintelligent AI is a global suicide bomb and we must halt development immediately. AI is the greatest threat to our existence that we have ever faced. The technology may be complex but the facts are simple. We are currently on a path to build superintelligent AI. When we do, it...
    Paperback
    $3200
    Elsewhere:
    $4000
    In Stock
    Ships today
  • Flight
    An expanded and updated edition of the history of aviation Discover the enthralling story of how we took to the skies, in this journey through over 100 years of airborne innovation and adventure. From the Wright brothers' first powered flight to Concorde's final voyage, Flight takes you sky-high, swooping you through world aviation history. Featuring spectacular photography of iconic aircraft,...
    Hardback
    $7000
    Backorder
    Ships mid August
  • Practical Beekeeping in New Zealand
    For more than 25 years, Practical Beekeeping in New Zealand has been the bible for New Zealand beekeepers. The only comprehensive guide to keeping bees in New Zealand, it provides both amateur and professional beekeepers with details on honey bee management throughout the year, advice on handling hive products, and information about many other beekeeping subjects. As well as being...
    Hardback
    $5200
    Elsewhere:
    $5999
    In Stock
    Ships today

Why buy from us?

Book Hero is not a chain store or big box retailer. We're an independent 100% NZ-owned business on a mission to help more Kiwis rediscover a love of books and reading!

Service & Delivery

Service & Delivery

Our warehouse in Auckland holds over 100,000 books, toys, board games and puzzles in-stock so you're not waiting for your order to arrive from overseas.

Auckland Bookstore

Auckland Bookstore

We're primarily an online store, but for your convenience you can pick up your order for free from our bookstore, which is right next door to our warehouse in Hobsonville.

Our Gifting Service

Our Gifting Service

Books make wonderful thoughtful gifts and we're here to help with gift-wrapping and cards. We can even send your gift directly to your loved one.