Series: TYW

A SHORT COURSE IN LEADERSHIP BASICS. 7 Lessons in Leadership is a quick course in leading people, giving you everything you need to know in just seven short chapters. From inspiring others and building support, to setting priorities, giving direction, and making decisions, you'll explore your inner resources and discover your untapped leadership qualities. Lesson 1: Self-awareness Lesson 2: Understanding...

A SHORT COURSE IN FINANCE BASICS. 7 Lessons in Finance for Non-Financial Managers is a quick course in basic finance, giving you everything you need to know in just seven short chapters. From profit statements and balance sheets through to costing and budgets, it will help you deal confidently with questions such as 'What is the return on investment?', 'Do...

A SHORT COURSE IN NLP BASICS. 7 Lessons in NLP is a quick course in leading people, giving you everything you need to know in just seven short chapters. From communicating more effectively to creating greater rapport with others, you'll discover the ability to change what isn't working in your life and increase what is. Lesson 1: What is neuro-linguistic...

A SHORT COURSE IN SALES BASICS. 7 Lessons in Sales is a quick course in selling, providing everything you need to know in just seven short chapters. From listening and asking pertinent questions to presenting the features and benefits of your product or service to match your customer's needs, you'll discover how to become a world-class salesperson. Lesson 1: Jump-start...

A SHORT COURSE IN BOOKKEEPING BASICS. 7 Lessons in Bookkeeping and Accounting is a quick course in understanding finance, giving you everything you need to know in just seven short chapters. From basic finance principles to different types of account and ledger, you'll learn to deal confidently with questions such as "Why does every bookkeeping entry have two sides?" and...

A SHORT COURSE IN CUSTOMER CARE BASICS. 7 Lessons in Customer Care is a quick course in looking after people, giving you everything you need to know in just seven short chapters. From interacting with customers to communication excellence, you'll discover how closely allied customer care is to marketing and how to manage the messages your organisation is sending out...

A SHORT COURSE IN BUSINESS STRATEGY BASICS. 7 Lessons in Strategy is a quick course in acquiring vital strategic thinking skills, giving you everything you need to know in just seven short chapters. From unpacking the myths of strategy and exploring the varying meanings people put to the word, to a closer examination of internal strategy, marketing strategy, brand strategy,...

A SHORT COURSE IN TIME MANAGEMENT BASICS. 7 Lessons in Time Management is a quick course in managing your time effectively and getting things done, giving you everything you need to know in just seven short chapters. From understanding how you work best, learning to say 'no', and simplifying your desktop, to effective scheduling, prioritisation, and delegation, you'll soon be...