David Cotton

A SHORT COURSE IN BETTER PEOPLE MANAGEMENT. 7 Lessons in Managing Difficult People is a quick course in people management, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people. Lesson 1: Understanding and preventing...

A SHORT COURSE IN MEETING BASICS. 7 Lessons in Successful Meetings is a quick course in holding successful business meetings, giving you everything you need to know in just seven short chapters. From preparation and participation to chairing and follow-up, you'll discover the insider secrets you need to know in order to make your meeting a success. Explore the main...

If you want to be the best, you have to have the right skillset. From effective business writing and presentations to running productive meetings, The Ultimate Business Communication Book is a dynamic collection of tools, techniques, and strategies for success. Discover the main themes and key ideas, and bring it all together with practical exercises. This is your complete course...