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The Power of Experiments

Decision Making in a Data-Driven World
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( 246 ratings, 33 reviews)
Book Hero Magic crafted this summary to help describe this book. While it's new and still learning, it may not be perfect - your feedback is welcome! Summary
The Power of Experiments explores how organisations like Google, Airbnb, StubHub, and Facebook harness experiments—in particular randomized controlled trials—to make data-driven decisions. The authors, Max Bazerman and Michael Luca, reveal how these companies test different user experiences to understand behaviour, optimise platforms, and solve challenging issues such as discrimination. Beyond tech, the book examines how governments apply experimental methods to social policies, aiming to nudge improvements in areas like voter turnout and school attendance. Readers are invited to join the "experimental revolution" by appreciating the power of evidence-based leadership.
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Format: Paperback / softback
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Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

This book suits professionals interested in the intersection of technology, economics, and behavioural science, particularly those working in data-driven roles such as product managers, marketers, policy makers, and organisational leaders.

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Book Hero Magic formatted this description to make it easier to read. While it's new and still learning, it may not be perfect - your feedback is welcome! Description

How organisations—including Google, StubHub, Airbnb, and Facebook—learn from experiments in a data-driven world.

How tech companies like Google, Airbnb, StubHub, and Facebook learn from experiments in our data-driven world—an excellent primer on experimental and behavioural economics.

Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomised controlled trials—designed to test the impact of different online experiences. Once an esoteric tool for academic research, the randomised controlled trial has gone mainstream. No tech company worth its salt (or its share price) would dare make major changes to its platform without first running experiments to understand how they would influence user behaviour. In The Power of Experiments, Michael Luca and Max Bazerman explain the importance of experiments for decision making in a data-driven world.

Luca and Bazerman describe the central role experiments play in the tech sector, drawing lessons and best practices from the experiences of such companies as StubHub, Alibaba, and Uber. Successful experiments can save companies money—eBay, for example, discovered how to cut $50 million from its yearly advertising budget—or bring to light something previously ignored, as when Airbnb was forced to confront rampant discrimination by its hosts. Moving beyond tech, Luca and Bazerman consider experimenting for the social good—different ways that governments are using experiments to influence or "nudge" behaviour ranging from voter apathy to school absenteeism.

Experiments, they argue, are part of any leader's toolkit. With this book, readers can become part of "the experimental revolution."

Book Hero Magic summarised reviews for this book. While it's new and still learning, it may not be perfect - your feedback is welcome! HOW HAS THIS BEEN REVIEWED?

"Driven by experimentation, a further transformation is in the air," writes The New Yorker. The Wall Street Journal notes that Luca and Bazerman balance enthusiasm for experiments with awareness of their limits. Business Economics praises the book for offering business economists crucial insights on the value of experiments for testing ideas, understanding trade-offs, and enabling discovery that informs leadership decisions. It is recommended for managers and executives overseeing online marketing.

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Book Details

INFORMATION

ISBN: 9780262542272

Publisher: MIT Press Ltd

Format: Paperback / softback

Date Published: 02 March 2021

Country: United States

Imprint: MIT Press

Illustration: 4 figures

Audience: General / adult

DIMENSIONS

Width: 152.0mm

Height: 229.0mm

Weight: 250g

Pages: 232

About the Author

Michael Luca is Lee J. Styslinger III Associate Professor of Business Administration at Harvard Business School. His writing has appeared in publications including the Atlantic, Wall Street Journal, Harvard Business Review, and Slate. Max H. Bazerman is Jesse Isidor Straus Professor of Business Administration at Harvard Business School. He is the author of The Power of Noticing and the coauthor of Blind Spots, Negotiation Genius, and other books.

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