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Built for People
Transform Your Employee Experience Using Product Management Principles
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Summary
It details how to create an employee experience that attracts and retains talent while supporting employees to reach their full potential through evidence-based decision making, continuous feedback, and iterative improvement. Topics include user research, sprint planning, vision development, and defining metrics for success.
With practical tools, case studies, and exercises, it addresses managing organisational change, company culture clashes, and scaling employee experience improvement. Essential for leaders aiming to develop an agile and innovative people operations function.
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Format: Paperback / softback
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Built for People
$7199
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Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?
This book is ideal for HR professionals, business leaders, and people managers seeking to innovate their people functions with agile, evidence-based approaches. It benefits those looking to improve employee experience, talent retention, and organisational performance through practical, tested methods.
Embed an agile, iterative and evidence-based approach to HR to improve employee experience and drive business results.
Book Hero Magic formatted this description to make it easier to read. While it's new and
still learning, it may not be perfect - your
feedback is welcome!
Description
Taking the best elements of a product-management approach and applying them to HR activity can transform the people function. This book shows you how.
Written for all HR professionals and business leaders, Built for People explains how to improve workforce and business performance by developing people-centred ways of working, evidence-based decision making, and a culture of continuous feedback and iteration.
It explains everything from what this approach means for business professionals, what the benefits of it are and how to do it effectively. It covers how to proactively develop an employee experience which attracts, engages, and retains the talent the business needs and supports them to operate at their full potential.
There is also practical guidance on the importance of user research, sprint planning, vision development, and how to encourage a continuous feedback loop in your team.
This book includes the importance of testing and iteration and how to define metrics for success, as well as showing you how to handle organisational change, company culture clashes, and how to build and improve overall business performance and employee experience at scale.
Full of tools, case studies, exercises, and advice from those who are already seeing the benefits of a product-management approach, this is essential reading for all business leaders needing to develop an agile, innovative, and evidence-based approach to their people operations.
Book Hero Magic summarised reviews for this book. While it's new and still learning, it may not be perfect - your feedback is welcome! HOW HAS THIS BEEN REVIEWED?
Praised for its fresh and practical approach, Built for People is recognised as an energising and essential guide for HR teams seeking greater business impact. Ben Branson-Gateley calls it "new thinking on operationalising HR" that is much needed. Huw Slater describes it as "a thoroughly enjoyable read" that delivers a path to measurable business results from HR.
Lars Schmidt highlights its clear framework for rethinking employee programmes, while others commend its humane and effective strategy for talent management rooted in accessible product management principles.
Book Details
INFORMATION
ISBN: 9781398608023
Publisher: Kogan Page Ltd
Format: Paperback / softback
Date Published: 03 May 2023
Country: United Kingdom
Imprint: Kogan Page Ltd
Contributors:
- Foreword by Lars Schmidt
- Foreword by Lars Schmidt
Audience: Tertiary education, Professional and scholarly
DIMENSIONS
Spine width: 17.0mm
Width: 127.0mm
Height: 197.0mm
Weight: 385g
Pages: 256
About the Author
Jessica Zwaan is a startup and technology executive with a background in Operations, People, and Talent spanning across three continents. She is the Chief Operating Officer at Talentful, a talent recruitment company. Prior to this she was the Chief Operating Officer at Whereby, Group Head of Talent at McCann Worldgroup and VP People and Talent at Wonderbly. She is based in New York, New York.
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