Managing Employees in Foodservice Operations

Managing Employees in Foodservice Operations

Obtain and retain skilled, professional employees with this accessible guide

A foodservice operation can only remain successful if its employees are served as well as its customers. Just as a business with no customers will fail for lack of revenue, one without skilled, professional, satisfied staff will be unable to provide service at the level customers demand. Attracting and retaining qualified staff is a critical challenge for the modern foodservice industry, and one which is only becoming more urgent in today’s market.

Managing Employees in Foodservice Operations offers a uniquely foodservice-oriented guide to obtaining, training, and retaining employees in a fast-paced and highly competitive industry.

The book provides:

• Content perfectly aligned with two-year community college programme courses in human resources, supervision, small business administration, or related subjects.
• Detailed discussion of topics including workplace health and safety, recruitment and retention, and many more.
• Ideas cultivated during the authors’ decades of combined experience in hospitality, foodservice, leadership, and research.
• Material to support instructors conducting courses, including PowerPoint presentations, chapter-by-chapter exam questions, and case studies.

Managing Employees in Foodservice Operations is ideal for students in foodservice-related courses, as well as professional businesses.