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Delivering Happiness
A Path to Profits, Passion and Purpose
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Check link for latest rating. ( 76,283 ratings, 3,084 reviews)
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Format: Paperback / softback
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Delivering Happiness
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Alastair's Pick
Now in trade paperback, the hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results--by actually creating a company culture that values happiness--and then delivers on it.
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Description
Successfully grow your business and improve customer and employee happiness with this New York Times bestseller, written by the CEO of Zappos.
Delivering Happiness by Tony Hsieh explores a visionary approach to achieving both personal and professional fulfilment. Beginning with his early entrepreneurial ventures, Hsieh draws on his experiences, starting from a humble worm farm business during his childhood to creating a pizza enterprise in college, culminating in his remarkable journey at Zappos.
As the CEO of Zappos, Hsieh transformed the company into an e-commerce giant renowned for its outstanding customer service and unique corporate culture. His leadership philosophy centres on the radical idea that prioritising happiness — for employees, customers, and business partners — can lead to astounding success. Under his guidance, Zappos was acquired by Amazon for over $1.2 billion, a testament to the company's innovative approach and thriving work environment.
Hsieh shares his insights on building a corporate culture that values happiness and how this unconventional strategy can drive productivity and profitability. He challenges conventional business wisdom by demonstrating that nurturing a positive work atmosphere is not just beneficial but crucial for long-term success. The book presents actionable advice on fostering a supportive company culture and engaging employees in meaningful ways.
Fast-paced and down-to-earth, Delivering Happiness is an inspiring narrative that advocates for the integration of happiness into the core of business strategies. Through a series of anecdotes, personal stories, and practical tips, Hsieh illustrates how focusing on the well-being of others can lead to a more fulfilling and prosperous life. This ground-breaking book is not just a business manual but a blueprint for creating joy and satisfaction in all aspects of life.
Whether you are an entrepreneur, a business leader, or someone seeking to understand what truly makes people happy, Delivering Happiness offers a fresh perspective on achieving success by simply spreading happiness.
Book Hero Magic summarised reviews for this book. While it's new and still learning, it may not be perfect - your feedback is welcome! HOW HAS THIS BEEN REVIEWED?
Delivering Happiness by Tony Hsieh is praised for its engaging storytelling and practical insights into building a successful company by prioritising employee happiness and customer satisfaction. Readers appreciate Hsieh's candid recount of his experiences at Zappos, as well as the book's inspirational message about pursuing passion and purpose in business. The book's emphasis on company culture and customer service is highlighted as particularly impactful.
Book Details
INFORMATION
ISBN: 9780446576222
Publisher: Little, Brown & Company
Format: Paperback / softback
Date Published: 19 March 2013
Country: United States
Imprint: Grand Central Publishing
Audience: Tertiary education, Professional and scholarly
DIMENSIONS
Spine width: 20.0mm
Width: 156.0mm
Height: 230.0mm
Weight: 280g
Pages: 272
About the Author
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.
Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
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