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The Improvement Guide
A Practical Approach to Enhancing Organizational Performance
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Check link for latest rating. ( 155 ratings, 9 reviews)
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The Improvement Guide
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Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?
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See moreThis new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings.
Book Hero Magic formatted this description to make it easier to read. While it's new and
still learning, it may not be perfect - your
feedback is welcome!
Description
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings.
The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies.
This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites.
The book presents a practical tool kit of ideas, examples, and applications.
Book Hero Magic summarised reviews for this book. While it's new and still learning, it may not be perfect - your feedback is welcome! HOW HAS THIS BEEN REVIEWED?
The Improvement Guide is widely acclaimed for its practical framework on improving quality in organisations, offering a blend of theory and hands-on tools. Readers appreciate its clear, actionable strategies, supported by real-world examples, making it accessible for practitioners across various industries to implement meaningful change. The book is praised for its structured approach to learning and improving processes, emphasising continuous improvement and transformation.
Book Details
INFORMATION
ISBN: 9780470192412
Publisher: John Wiley & Sons Inc
Format: Hardback
Date Published: 29 April 2009
Country: United States
Imprint: Jossey-Bass Inc.,U.S.
Edition: 2nd edition
Illustration: Tables: 50 B&W, 0 Color; Exhibits: 50 B&W, 0 Color
Audience: Professional and scholarly
DIMENSIONS
Spine width: 41.0mm
Width: 188.0mm
Height: 239.0mm
Weight: 862g
Pages: 512
About the Author
THE AUTHORS
GERALD J. LANGLEY is a statistician, author, and consultant, and co-founder of Associates in Process Improvement (API), consulting firm that specializes in the improvement of quality and productivity.
RONALD D. MOEN is a statistician, consultant, and teacher to industry, government, and education. He is co-founder of API.
KEVIN M. NOLAN is a statistician, author, and consultant at API, where he focuses on developing methods and assisting organizations to accelerate their rate of improvement in quality and productivity.
DR. THOMAS W. NOLAN is a statistician, author, and consultant, and co-founder of API.
CLIFFORD L. NORMAN is a consultant with API whose work has emphasized the psychology of change.
LLOYD P. PROVOST is a statistician who advises to organizations as an API associate.
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