Engaging your Community through Active Strategic Marketing
This resource supplies practical tools and techniques to help libraries raise awareness, increase usage, and clearly communicate their value, making it essential for library directors, managers, and professionals involved in marketing and strategic planning.
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Engaging your Community through Active Strategic Marketing
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'The book's relevance to colleagues in both managerial and front-line roles is achieved by advising how to articulate strategic ambition as well as sharing practical tips... A rallying cry to inspire your team, have a shared vision, and keep your service human!'
- Information Professional
Now more than ever, libraries must find ways to engage with their communities in order to demonstrate the value they create and deliver. Engaging your Community through Active Strategic Marketing is a comprehensive resource that provides an overview of best practice strategic marketing, with advice on how to implement effective marketing activities in libraries and information services with the best chance of success.
It takes each element of the strategic marketing domain and outlines both current marketing best practice and its detailed application in the library and information sector. It includes a set of tools and techniques to help reflection and progress towards effective marketing.
Whether it is raising awareness of resources, increasing library use, or demonstrating value, this book will help libraries from all sectors achieve their goals, communicate their benefits, and present a clear and consistent image.
Coverage includes:
- strategic marketing planning
- understanding users and potential users
- identifying value and grouping users for marketing activity
- understanding stakeholder management to support marketing activity
- crafting messages
- identifying effective marketing channels
- digital marketing
- evaluating the response to marketing activity
Engaging your Community through Active Strategic Marketing is a must-read for library and information service directors and managers in all sectors. It will also be useful for all library and information professionals interested or involved in the strategic planning or marketing of library services and students of library and information science, particularly those taking library management or marketing modules.
Book Details
INFORMATION
ISBN: 9781783303830
Publisher: Facet Publishing
Format: Paperback / softback
Date Published: 11 May 2021
Country: United Kingdom
Imprint: Facet Publishing
Audience: Professional and scholarly
DIMENSIONS
Width: 156.0mm
Height: 234.0mm
Weight: 250g
Pages: 224
About the Author
Terry Kendrick has over 30 yearsβ experience of delivering information and marketing training courses. Originally qualified as a librarian, Terry has run his own information and marketing training and consultancy company β Information Now Ltd β which was established in 1989. He specialises in strategic marketing planning facilitation and training, strategic risk management, management consultancy skills, internet search techniques and competitive intelligence. In addition to information activities Terry has in the past been Director of the MBA Programme at the University of East Anglia and Director of Executive Education at Leeds University Business School. In his freelance information and marketing activities Terry has worked on projects in over 20 countries. Terry is a CILIP Onsite trainer, presenting a number of tailored programmes for organisations. He has also written articles on marketing planning and is the author of Developing Strategic Marketing Plans That Really Work: A toolkit for public libraries (2006).
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