Managing Public Services - Implementing Changes
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Managing Public Services - Implementing Changes
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Focusing on change as a constant factor in the management of any organization, this book helps students and practitioners to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organizations - whether publicly owned, privately managed or sub-contracted.
Focusing on change as a constant factor in the management of any organization, this informative book helps the student and practitioner to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organisations—whether publicly owned, privately managed or sub-contracted.
Taking a distinctive approach, emphasizing management and organisational learning as keys to organisational success, this introductory text is solidly practical and is supported by strong pedagogical features including: case studies, review questions, and illustrative vignettes.
This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate, certificate diploma, and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.
Managing Public Services - Implementing Changes is an essential resource for those looking to thrive in dynamic public service environments.
Book Details
INFORMATION
ISBN: 9780415414500
Publisher: Taylor & Francis Ltd
Format: Hardback
Date Published: 19 December 2013
Country: United Kingdom
Imprint: Routledge
Edition: 2nd edition
Illustration: 65 Tables, color; 125 Line drawings, color; 4 Line drawings, black and white; 4 Halftones, black and white; 125 Illustrations, color; 4 Illustrations, black and white
Audience: Professional and scholarly
DIMENSIONS
Width: 189.0mm
Height: 246.0mm
Weight: 1610g
Pages: 784
About the Author
Tony Doherty is Director of Research and Enterprise Office at the School of Oriental and African Studies, University of London, UK. Terry Horne is a Senior Lecturer at the University of Central Lancashire Business School, UK.
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