80,000+ Books in-stock in NZ 📚

Managing Public Services - Implementing Changes

A thoughtful approach to the practice of management
Book Hero Magic crafted this summary to help describe this book. While it's new and still learning, it may not be perfect - your feedback is welcome! Summary
Managing Public Services - Implementing Changes explores the constant presence of change within public sector organisations. It equips students and practitioners with the essential skills and knowledge to excel as modern service managers, whether in publicly owned, privately managed, or sub-contracted environments. The book highlights management and organisational learning as crucial to success, offering practical guidance supported by case studies, review questions, and illustrative vignettes.
Read More
Format: Hardback
$44700
AVAILABLE WITH SUPPLIER Ships from our Auckland warehouse within 4-6 weeks

Found a better price? Request a price match

Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

Ideal for undergraduate, certificate, diploma, and postgraduate students of public services management, as well as practitioners seeking to enhance their management and organisational learning skills in dynamic public sector settings.

Book Hero thinking about your next read

Focusing on change as a constant factor in the management of any organization, this book helps students and practitioners to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organizations - whether publicly owned, privately managed or sub-contracted.

Book Hero Magic formatted this description to make it easier to read. While it's new and still learning, it may not be perfect - your feedback is welcome! Description

Focusing on change as a constant factor in the management of any organization, this informative book helps the student and practitioner to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organisations—whether publicly owned, privately managed or sub-contracted.

Taking a distinctive approach, emphasizing management and organisational learning as keys to organisational success, this introductory text is solidly practical and is supported by strong pedagogical features including: case studies, review questions, and illustrative vignettes.

This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate, certificate diploma, and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.

Managing Public Services - Implementing Changes is an essential resource for those looking to thrive in dynamic public service environments.

Book Details

INFORMATION

ISBN: 9780415414500

Publisher: Taylor & Francis Ltd

Format: Hardback

Date Published: 19 December 2013

Country: United Kingdom

Imprint: Routledge

Edition: 2nd edition

Illustration: 65 Tables, color; 125 Line drawings, color; 4 Line drawings, black and white; 4 Halftones, black and white; 125 Illustrations, color; 4 Illustrations, black and white

Audience: Professional and scholarly

DIMENSIONS

Width: 189.0mm

Height: 246.0mm

Weight: 1610g

Pages: 784

About the Author

Tony Doherty is Director of Research and Enterprise Office at the School of Oriental and African Studies, University of London, UK. Terry Horne is a Senior Lecturer at the University of Central Lancashire Business School, UK.

More from Business & Entrepreneurship

View all

Why buy from us?

Book Hero is not a chain store or big box retailer. We're an independent 100% NZ-owned business on a mission to help more Kiwis rediscover a love of books and reading!

Service & Delivery

Service & Delivery

Our warehouse in Auckland holds over 80,000 books, toys, board games and puzzles in-stock so you're not waiting for your order to arrive from overseas.

Auckland Bookstore

Auckland Bookstore

We're primarily an online store, but for your convenience you can pick up your order for free from our bookstore, which is right next door to our warehouse in Hobsonville.

Our Gifting Service

Our Gifting Service

Books make wonderful thoughtful gifts and we're here to help with gift-wrapping and cards. We can even send your gift directly to your loved one.