Series: BIFF Conflict Communication Series

Hostile emails, letters, and conversations can drain inordinate amounts of time, emotional energy, and expense in the workplace. For over a dozen years, the BIFF method of communicating has helped thousands of people calm conflicts and create clear communication in response to misinformation, blame, and unnecessary anger in writing or in-person. This new book focuses exclusively on workplace conflicts—internal and...

Coparenting is hard in any circumstance, and when doing it with someone that has a high conflict personality, it can seem impossible. The first step is to admit that you are outmatched in every way except for the ability to learn new skills related to the high conflict personality. My life did not change until I began to read, understand,...