The Human Factor

Develop and leverage the human factor in your workforce and organisation to boost individual and business performance.

The Human Factor explores what the human factor is and how it influences the attraction, performance, retention, growth, productivity, and wellbeing of employees. It also explains how focusing on it at all levels of the organisation can boost business performance. This book is a roadmap to success for all senior HR professionals and organisational development practitioners.

Written by an expert author team with more than 50 years' collective experience, this book explains why the human factor is so important and how HR professionals need to evolve to stay relevant. There is detailed discussion of organisational change as well as a framework for building a case for change.

Guidance is provided on how to define organisational purpose, develop an effective organisational culture, and design and execute your HR strategy. There is also discussion on the need for continuous improvement of staff at all levels. Sustainability, technology, and analytics are explored, and the book includes interviews from experts in the HR space and case studies from organisations such as GSK, Vodafone, BBC, Laing O'Rourke, and Scotiabank.