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Performance Management in the Public Sector

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Performance Management in the Public Sector explores the growing importance of performance management amid rising expectations and reduced resources in public services. This revised edition examines performance within current public management discussions, including New Public Governance and neo-Weberianism. It addresses the contested nature of performance, the unintended consequences of performance indicators, and details a five-step process for effective performance measurement: prioritising metrics, developing indicators, collecting data, analysing results, and reporting. The book also looks ahead to future challenges and trends in public sector performance management.
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Format: Hardback
$43500
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Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

This book is ideal for practitioners in the public sector and students of public management seeking a clear, practical guide to performance management frameworks and issues in contemporary governance.

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Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and students alike. For scholars, the book directs attention to key research issues, most pressingly the use of performance information.

Book Hero Magic formatted this description to make it easier to read. While it's new and still learning, it may not be perfect - your feedback is welcome! Description

In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition has been revised and updated to examine:

  • Performance in the context of current public management debates, including emerging discussions on the New Public Governance and neo-Weberianism.
  • The many definitions of performance and how it has become one of the most contested agendas of public management.
  • The so-called perverse effects of using performance indicators.
  • The technicalities of performance measurement in a five-step process: prioritising measurement, indicator development, data collection, analysis, and reporting.
  • The future challenges and directions of performance management.

Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and public management students alike.

Series: Routledge Masters in Public Management

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Book Details

INFORMATION

ISBN: 9780415738095

Publisher: Taylor & Francis Ltd

Format: Hardback

Date Published: 26 February 2015

Country: United Kingdom

Imprint: Routledge

Edition: 2nd edition

Illustration: 33 Tables, black and white; 23 Line drawings, black and white; 23 Illustrations, black and white

Audience: Tertiary education

DIMENSIONS

Width: 156.0mm

Height: 234.0mm

Weight: 440g

Pages: 230

About the Author

Wouter Van Dooren is Associate Professor of Public Administration at the research group Public Administration & Management of the Department of Political Science, University of Antwerp, Belgium. Research interests include performance measurement and management, the political dimensions of public administration, accountability and participation.

Geert Bouckaert is Professor at the Public Governance Institute of the KU Leuven, Belgium, and Visiting Professor at the University of Potsdam, Germany. He is President of the International Institute of Administrative Sciences (IIAS) (2013โ€“16) and was the President of the European Group for Public Administration (EGPA) (2004โ€“10).

John Halligan is Professor of Public Administration, Institute for Governance and Policy Analysis, University of Canberra, Australia. His research interests are comparative public governance and management, performance management and public sector reform.

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