Making Sense of Change Management

How can organisations effectively navigate times of change? This book provides comprehensive guidance on adapting mindsets, structures, and strategies to achieve success.

Making Sense of Change Management is a classic text for beginners through to seasoned practitioners, covering the theories and models of change management and connecting them to workable techniques that organisations of all types and sizes can use to adapt to tough market and environmental conditions.

The updated sixth edition includes an introduction to emerging regenerative mindsets, change processes, and ways of doing and being that will help meet both the urgency and the longer-term requirements for change in response to unfolding crises. The book also references the impact of climate change, COVID-19, and other interconnected crises, illustrating how compassionate, sustainable leadership can positively affect the way change is managed in organisations, and therefore the outcomes for all.

This definitive, bestselling text in the field shows how to succeed by changing strategies, structures, mindsets, behaviours, and expectations of staff and managers. Supported by thoughtful and provocative questions at the end of each chapter, as well as checklists, tips, and summaries to apply knowledge in practice, Making Sense of Change Management remains essential reading for both students and practitioners who are currently part of, or leading, a change initiative. Online resources include international case study question packs and lecture slides with further reflective questions.