Conflict Resolution at Work For Dummies
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Conflict Resolution at Work For Dummies
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See moreA practical workplace guide to handling conflict effectively Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess.
A practical workplace guide to handling conflict effectively. Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale.
Conflict Resolution at Work For Dummies is one of the only trade publications that takes the manager's perspective on how to address conflicts, resolve disputes, and restore peace and productivity to the workplace. It examines more positive means for resolving conflicts (other than arguing, surrendering, running away, filing a lawsuit, etc.).
This book helps managers and employees sort through problems and make the workplace a more rewarding place. No manager should be without Conflict Resolution at Work For Dummies!
Book Details
INFORMATION
ISBN: 9780470536438
Publisher: John Wiley & Sons Inc
Format: Paperback / softback
Date Published: 29 December 2009
Country: United States
Imprint: For Dummies
Audience: General / adult
DIMENSIONS
Spine width: 23.0mm
Width: 188.0mm
Height: 231.0mm
Weight: 476g
Pages: 368
About the Author
Vivian Scott is a Certified Mediator in private practice and a retired Microsoft marketing manager. She is a member of the Washington Mediation Association and volunteers as a mediator at the Dispute Resolution Center of Snohomish & Island Counties.
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